Solution-oriented IT Manager with more than 15 years of professional & progressive experience in designing cutting-edge and stream-lined technology systems for IT services. Partner effectively with service teams and clients to isolate technology gaps and generate increased productivity through innovative systems implementations. Proven ability to motivate teams and keep them on-task to meet demanding deadlines. Adapt to accommodate changes in the company, customers, and projects.Collaborated with businesses and IT partners to support requirements identification, development, testing, and implementation of projects. Provided direction and leadership for the Quality Assurance team to help the Delivery System division of the enterprise.