As a Media Coordinator at BCAS IT Society (BITS), I am responsible for managing and coordinating media-related activities, including content creation, social media management, and promotional campaigns. I collaborate with the IT Society team to enhance our online presence and engage with the community through various media channels. My role also involves organizing events, producing multimedia content, and ensuring effective communication within the society.

Acted as a key representative for BCAS, driving student engagement and representing the campus at events and outreach activities.Produced high-quality visual content for marketing campaigns, focusing on course promotion and brand visibility.Played a pivotal role in supporting the campus marketing team, contributing creatively to promotional strategies and student recruitment efforts.

As a Help Desk Technician at Global Device (PVT) LTD, I am responsible for providing technical support and assistance to users within the organization. My key duties include:- Troubleshooting and resolving hardware, software, and network-related issues.- Responding to user inquiries and providing technical guidance via phone, email, or in-person.- Maintaining and updating IT documentation and knowledge base articles.- Assisting with the setup, configuration, and maintenance of computer systems and peripherals.- Collaborating with other IT team members to ensure timely resolution of technical problems.- Escalating complex issues to higher-level support or specialized teams when necessary.- Conducting regular system and software updates to ensure optimal performance and security.- Providing support for IT-related projects and initiatives as required.- Ensuring compliance with company policies and procedures related to IT support and security.