Muzzammil Ali Email & Phone Number

United Arab Emirates

United Arab Emirates



EMEA Account Services Operations - HeadCreation of EMEA Hub for all Corporate & FI Account opening (Client on boarding)

Managing a Team of 52, which handles all the back office operations of UK and Consumer Credit Cards and Diners Club UK.Maintain recruitment/ramp plans and raise manpower requirements well in time to meet the required staffingDevelop and implement Service Level Agreements with clients. Work with management and team for setting of team objectives.Suggest.

 Managed a team of 12 which handled the customer service queries/ complaints of the UK Citi credit card customers Lead member in the Business Transition Team in migrating the 100-member shop from Manchester to Chennai. Key coordinator is setting up the FILENET workflow system for the UK cards business. Ensuring quality of deliverables is maintained by.

Mba

Education record