Samana Musayeva Email & Phone Number

Азербайджан

Azerbaijan

• Development of bank's digital channels;• Analyzing and enhancing behavioral and business metrics to drive continuous improvement;• Collaborating closely with the development team and stakeholders to validate requirements effectively;• Managing product and sprint backlog, identify and prioritize scope in collaboration with internal IT team and foreign vendors;• Guiding and coordinating any kind of researches to enforce product development;• Working with UX to prepare… Show more • Development of bank's digital channels;• Analyzing and enhancing behavioral and business metrics to drive continuous improvement;• Collaborating closely with the development team and stakeholders to validate requirements effectively;• Managing product and sprint backlog, identify and prioritize scope in collaboration with internal IT team and foreign vendors;• Guiding and coordinating any kind of researches to enforce product development;• Working with UX to prepare wireframes and designs;• Representing the product internally and externally and act as the technical contact for queries related to the product. Show less

Ahmad Rajabli 21B

Ahmad Rajabli 21B

*Monitors the marketplace to assess product, technology, and market trends to identify a market need or opportunity;*Drives business, financial and customer experience results of new and existing products to improve results;*Provides broad management oversight, leadership and problem resolution across a range of support functions including but not limited to operations, systems, finance, sales and customer service.

Баку, Азербайджан

Баку, Баку, Азербайджан

• Performing business process analysis using modeling or simulation tools and techniques;• Continuously evaluate the project conditions and consult with project staff and other project stakeholders;• Assume primary responsibility for the development, testing, integration, user satisfaction, and cost effective and responsiveness of the product;• Manage the programmer and designer teams by guiding the product development process;• Liaising with other departments and business units… Show more • Performing business process analysis using modeling or simulation tools and techniques;• Continuously evaluate the project conditions and consult with project staff and other project stakeholders;• Assume primary responsibility for the development, testing, integration, user satisfaction, and cost effective and responsiveness of the product;• Manage the programmer and designer teams by guiding the product development process;• Liaising with other departments and business units on a range of issues;• Development of proposals for improving the processes, products and technologies;• Implementation of the Strategic Goals as defined in the Strategic Plan, related to the development of business;• Collection, analysis and monitoring of quarterly, semi-annual and annual reports from departments. Show less

Баку, Азербайджан

• Research potential business opportunities in new and existing markets;• Analysis of business process, development and implementation of new rules to increase customer satisfaction;• Develop product implementation and performance indicators in conjunction with management and agree on reporting requirements;• Assume primary responsibility for the development, testing, integration, user satisfaction, and cost effective and responsiveness of the product;• Leading the programmer… Show more • Research potential business opportunities in new and existing markets;• Analysis of business process, development and implementation of new rules to increase customer satisfaction;• Develop product implementation and performance indicators in conjunction with management and agree on reporting requirements;• Assume primary responsibility for the development, testing, integration, user satisfaction, and cost effective and responsiveness of the product;• Leading the programmer and designer companies by providing comprehensive direction in the product development process;• Conduct interviews, hire new staff, and provide employee orientation;• Staff management: work assignments/rotations, employee training and vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations;• Analyze sales and marketing reports to determine target areas for growth and set additional goals;• Management of warehouses in relevant countries, organization of cooperation with airlines in connection with the organization of cargo shipments. Show less

Баку, Баку, Азербайджан

• Implement company processes to effectively resolve customer service issues;• Ensure effective work of customer service and call center staff;• Traine new team members on proper service methods and evaluated service delivery using quality assurance program;• Evaluate customer account information to assess current issues and determine potential solutions;• Investigate technical issues using knowledge base and personal experience to complete timely resolutions;• Management of… Show more • Implement company processes to effectively resolve customer service issues;• Ensure effective work of customer service and call center staff;• Traine new team members on proper service methods and evaluated service delivery using quality assurance program;• Evaluate customer account information to assess current issues and determine potential solutions;• Investigate technical issues using knowledge base and personal experience to complete timely resolutions;• Management of warehouses in relevant countries, organization of cooperation with airlines in connection with the organization of cargo shipments. Show less

Магистр, Организация И Управление Государственной Службой

Бакалавр, Государственное Регулирование Экономики