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Mark Alexander Ii, M.A. Email & Phone Number

Senior Customer Success Manager | Organizational Culture Enthusiast | Former Basketball Player and Coach at Tivity Health
Location: Columbia, Maryland, United States 9 work roles 6 schools
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Current company
Tivity Health
Role
Senior Customer Success Manager | Organizational Culture Enthusiast | Former Basketball Player and Coach
Location
Columbia, Maryland, United States
Company size
574 employees

Who is Mark Alexander Ii, M.A.? Overview

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Mark Alexander Ii, M.A. is listed as Senior Customer Success Manager | Organizational Culture Enthusiast | Former Basketball Player and Coach at Tivity Health, a with 574 employees, based in Columbia, Maryland, United States. AeroLeads shows a matched LinkedIn profile for Mark Alexander Ii, M.A..

Mark Alexander Ii, M.A. previously worked as Senior Customer Success Manager at Tivity Health and Customer Success Manager at Tivity Health. Mark Alexander Ii, M.A. holds Master Of Arts - Ma, Non-Profit/Public/Organizational Management, 4.0 Gpa from Ashford University.

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Email format at Tivity Health

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Tivity Health

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Profile bio

About Mark Alexander Ii, M.A.

Investing in people is my passion. I believe untapped potential is tragic, and everyone deserves the opportunity to succeed and fulfill their potential. This journey begins with effective leadership. By practicing active listening, empathy, and providing unwavering support, individuals can thrive. My background as a former overseas basketball player and coach taught me that success hinges on understanding each person's unique identity and employing tailored communication and motivation strategies.I am dedicated to investing in people because it fosters a scenario where everyone can win and grow, finding purpose and achieving self-actualization. This commitment is pivotal for driving genuine organizational success.As a Customer Success Manager, I am committed to delivering exceptional customer experiences through active listening, empathy, and a solutions-focused mindset. I also prioritize teaching leadership and guiding team members on applying these principles to cultivate client relationships and develop effective solutions. Building strong customer connections is crucial for fostering brand loyalty, and I am passionate about equipping others with the skills needed to build and sustain these positive relationships.

Current workplace

Mark Alexander Ii, M.A.'s current company

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Tivity Health
Tivity Health
Senior Customer Success Manager | Organizational Culture Enthusiast | Former Basketball Player and Coach
franklin, tennessee, united states
Website
tivityhealth.com
Employees
574
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9 roles

Mark Alexander Ii, M.A. work experience

A career timeline built from the work history available for this profile.

Senior Customer Success Manager

Current
Tivity Health
Jan 2024 - Present

Customer Success Manager

Tivity Health

Joined Tivity Health as a Customer Success Manager in January 2023 following Tivity's acquisition of Burnalong. Tivity Health is a leading provider of healthy life-changing solutions, with flagship brands including SilverSneakers®, Burnalong®, Prime® Fitness, and WholeHealth Living®.

Jan 2023 - Jan 2024

Customer Success Manager (Acquired By Tivity Health)

Current
Burnalong

Pikesville, Maryland, United States

Burnalong (www.Burnalong.com), labeled "the new gold standard for wellness," helps people achieve their health and wellness goals. Clients range from Fortune companies to Health Systems to Government to Health Plans to leading consultancies. Burnalong addresses the expectations of today's changed world: providing the freedom to choose how, where, and with whom to engage to improve their health, from virtual classes to in-person experiences; all while building and strengthening local community relationships and reflecting people's diverse needs.

Feb 2021 - Present

Retail Associate Manager

T-Mobile

Hanover, Maryland, United States

Jun 2020 - Oct 2020

Retail Associate Manager

Metro By T-Mobile

Catonsville, Maryland, United States

Trained mobile expert team members to achieve organizational goals through providing a customer experience led by active listening, empathy, and having a solutions-oriented mentality.

May 2016 - May 2020

Case Manager

Mediation And Conflict Resolution Center (Mcrc), Inc.

Columbia, Maryland, United States

MCRC, Inc. is a nonprofit organization assuring access to conflict resolution services at the community level with control and responsibility for alternative dispute resolution. Collaborated with The Department of Juvenile Services, State's Attorney Office, and Howard County Police Department in completing court ordered Restorative Reflections and Restorative Dialogues for required participants as well as organize voluntary Community Mediations.

Dec 2016 - Mar 2018

Personal Trainer For Basketball

Columbia Association

Columbia, Maryland, United States

As a Personal Trainer for basketball, I focused on developing an applicable and unique training program to fit each client. My training approach centered around enhancing mental and physical condition with a strong emphasis on a strategic understanding of the game of basketball. My philosophy is that training needs emphasize the "what" and the "why." Adapting to each client and creating a safe environment to thrive is what led to consistent success as a trainer.

May 2009 - Mar 2018

Retail Wireless Sales Consultant

Verizon

Columbia, Maryland, United States

As a wireless retail sales consultant, I provided an exceptional customer experience through active listening, empathy, and providing an applicable solution based on the available Verizon Wireless products and services.

Oct 2010 - Dec 2012

Basketball Player And Coach

Fußballabteilung Vfl Güldenstern Stade - Vfl Stade Von 1850 E.V.

Stade, Lower Saxony, Germany

Accomplished overseas basketball player and coach with a distinguished record in coaching, training, and player development. As a player, I consistently averaged over 20 points and 10 rebounds per game each season, while as a coach, I successfully guided multiple teams to league championships.

Aug 2007 - Apr 2009
Team & coworkers

Colleagues at Tivity Health

Other employees you can reach at tivityhealth.com. View company contacts for 574 employees →

AP April Pilkington April Pilkington Colleague at Tivity HealthWashington, North Carolina, United States View → K( Kathryn (Ticia) Housley Kathryn (Ticia) Housley Colleague at Tivity HealthFalling Waters, West Virginia, United States View → MO Michelle Oubre Michelle Oubre Colleague at Tivity HealthNew Orleans, Louisiana, United States View → BM Brianne Majczan Brianne Majczan Colleague at Tivity HealthEasley, South Carolina, United States View → RR Richmond Robins Richmond Robins Colleague at Tivity HealthPhoenix, Arizona, United States View → GG Gloria Gutierrez Gloria Gutierrez Colleague at Tivity HealthHerndon, Virginia, United States View → GD Ginger Dawson Ginger Dawson Colleague at Tivity HealthSun City, Arizona, United States View → RP René Powell René Powell Colleague at Tivity HealthPortland, Oregon, United States View → JD Josie Dolar Josie Dolar Colleague at Tivity HealthFort Lauderdale, Florida, United States View → LV Luis Valtierra Luis Valtierra Colleague at Tivity HealthEl Paso, Texas, United States View →
6 education records

Mark Alexander Ii, M.A. education

Master Of Arts - Ma, Non-Profit/Public/Organizational Management, 4.0 Gpa

Ashford University

Activities and Societies: Golden Key International Honour Society

FAQ

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Quick answers generated from the profile data available on this page.

What company does Mark Alexander Ii, M.A. work for?

Mark Alexander Ii, M.A. works for Tivity Health.

What is Mark Alexander Ii, M.A.'s role at Tivity Health?

Mark Alexander Ii, M.A. is listed as Senior Customer Success Manager | Organizational Culture Enthusiast | Former Basketball Player and Coach at Tivity Health.

Where is Mark Alexander Ii, M.A. based?

Mark Alexander Ii, M.A. is based in Columbia, Maryland, United States while working with Tivity Health.

What companies has Mark Alexander Ii, M.A. worked for?

Mark Alexander Ii, M.A. has worked for Tivity Health, Burnalong, T-Mobile, Metro By T-Mobile, and Mediation And Conflict Resolution Center (Mcrc), Inc..

Who are Mark Alexander Ii, M.A.'s colleagues at Tivity Health?

Mark Alexander Ii, M.A.'s colleagues at Tivity Health include April Pilkington, Kathryn (Ticia) Housley, Michelle Oubre, Brianne Majczan, and Richmond Robins.

How can I contact Mark Alexander Ii, M.A.?

You can use AeroLeads to view verified contact signals for Mark Alexander Ii, M.A. at Tivity Health, including work email, phone, and LinkedIn data when available.

What schools did Mark Alexander Ii, M.A. attend?

Mark Alexander Ii, M.A. holds Master Of Arts - Ma, Non-Profit/Public/Organizational Management, 4.0 Gpa from Ashford University.

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