Melinda Vander-Veen Email & Phone Number

San Francisco Bay Area

San Francisco Bay Area

Oversees the company's quality functions for B-to-B-to-C enterprise SAAS and enterprise mobile for medical. Leads teams in the US and India. Responsible for planning and directing strategies and initiatives relating to the quality of all company products and services for iOS, Android and web platforms. Led and directed the work of QA team members. Specific accomplishments include:• Manages offshore QA team; leads team in planning, designing and executing tests; facilitates communication between QA team and rest of company• Determines QA strategy by developing and implementing company processes; communicates quality goals and reports testing status• Designates appropriate mix of in-house and outsourced QA staff based on budgetary constraints and quality goals

San Francisco Bay Area

Information Technology Consulting, including quality assurance and configuration management leadership. Contracted with various organizations to perform software analysis problem solving, training and support. Identified services opportunities, made proposals, negotiated with clients, and closed the sale. Managed and led system implementation projects, installation planning through project completion. Specific accomplishments include:• Organized and managed multiple consulting accounts and directed the work of technical staff members• Successful completion of engagements and selling ongoing consulting projects.• Ran successful consulting business

San Francisco Bay Area

Led all HCM SAAS quality functions for the Cloud Compensation product. Responsible for developing policies and programs relating to the quality of the Compensation products and services. Planned and directed the work of QA team members. Specific accomplishments include:• Developed, published and implemented test plans.• Supervised test automation system planning.• Developed quality assurance standards.• Generated quality assurance metrics.

San Francisco Bay Area

Managed Aldon change management and development process for mortgage insurance applications. Trained new developers on Aldon software configuration management product and procedures. Data base administrator for 10 AS/400 test databases. Able to interact well with end users, peers, and managers. Specific accomplishments include: • Responsible for Aldon software configuration management on AS/400, from initial implementation to maintaining/upgrading the current process. • Maintained and updated test databases on a monthly basis. • Developed, streamlined and documented database setup procedures. • Established and documented detailed procedures for setting up and maintaining test data environment.• Provided detailed reports for auditors during PCI and SOX audits.• Deployed production changes.

San Francisco Bay Area

Managed 7-9 QA staff members. Planned and scheduled all QA projects. Developed training and process improvement procedures. Tracked progress and provided reports on processes. Excellent oral and written communication skills. Specific accomplishments include:• Expanded capability of department by cross training QA engineers in different application and technical areas.• Wrote Software Quality Plan for high priority development initiative.• Published articles in Continuity Insights magazine (July/August 2003 and November/December 2003).• Solicited feedback and successfully completed process improvement suggestions from customers.

San Francisco Bay Area

Managed change management and development process for high availability, business critical applications. Was only Aldon support contact for over 100 developers. Trained new developers on Aldon product and procedures. Able to interact well with end users, peers, and managers. Specific accomplishments include:• Responsible for Aldon software configuration management on AS/400, from initial implementation to maintaining/upgrading the current process.• Implemented production changes, often on a daily basis.• Managed and led Standards committee, responsible for Standards publication.• Provided training for programmers in the areas of SQL, ILE and AS/400 job scheduler.