Michiel Van Lunsen
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Michiel Van Lunsen Email & Phone Number

Senior Customer Journey Expert at ING
Location: Amsterdam, North Holland, Netherlands 3 work roles 1 school
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Current company
ING
Role
Senior Customer Journey Expert
Location
Amsterdam, North Holland, Netherlands
Company size

Who is Michiel Van Lunsen? Overview

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Quick answer

Michiel Van Lunsen is listed as Senior Customer Journey Expert at ING, a company with 69267 employees, based in Amsterdam, North Holland, Netherlands. AeroLeads shows a matched LinkedIn profile for Michiel Van Lunsen.

Michiel Van Lunsen previously worked as Product Owner Credit Risk Model Validation at Ing and Data Science Model Validation at Ing. Michiel Van Lunsen holds Master Of Science - Ms, Duisenberg Honours Msc Quantitative Risk Management, 8.5 from Vrije Universiteit Amsterdam.

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ING

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Profile bio

About Michiel Van Lunsen

"Balancing content and personal considerations in every decision; crafting a thoughtful path forward."I’m Michiel van Lunsen, the Product Owner of Credit Risk Model Validation. I get a lot of energy for helping people grow, while also engaging in difficult content. I’m someone who can balance content with personal behavior. This allows me to effectively communicate and negotiate with stakeholders, and leading teams on content related subjects. My pragmatic approach allows me to drive companies and teams forward. I'm always open to have a conversation with likeminded people.

Current workplace

Michiel Van Lunsen's current company

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ING
Ing
Senior Customer Journey Expert
Amsterdam, NH, NL
Website
Employees
69267
AeroLeads page
3 roles

Michiel Van Lunsen work experience

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Senior Customer Journey Expert

Ing

Amsterdam, NH, NL

Product Owner Credit Risk Model Validation

Current
Ing

Amsterdam, North Holland, Netherlands

  • Responsibilities, a.o.:
  • own the squad’s backlog and continuously update it with new requests (e.g. periodic and pre-approval validations, recommendation follow-up assessments, CAS and ECB findings, policy work etc.).
  • prioritize the backlog by a.o. consulting & aligning with the squad’s broad range of stakeholders (e.g. other Product Owners), by defining road maps in Quarterly Business Reviews and by aligning with senior management.
  • manage the backlog on a continuous basis and therewith drive the planning.
  • plan and support model validation projects from a project management perspective. E.g. timely send the upcoming validation planning and first information requests to the stakeholders, i.e. organize kick-off sessions.
  • deliver planning updates & project progress dashboards to the Tribe Lead on a regular basis, as well as contribute to the tribe’s budget requests to senior management.
Feb 2023 - Present

Data Science Model Validation

Ing

Amsterdam, North Holland, Netherlands

  • Validate statistical models and machine learning models in a wide range of domains covering fraud detection, early warn signals of financial and economic crime, AML/KYC, customer interactions, NLP and customer dialogue.
  • Model Factory expert; supervising all model factory validations, creating standards and leading improvements to the model factory validation process.
  • Experienced in writing Policy, Working instructions and Guidance documents within Model Risk Management
  • Part of the Model Risk Management Ethics working group to ensure models in ING are used ethically.
  • Doing several Product Owner responsibilities such as the PO Stand ups, retrospective sessions and internal KPI’s.
  • Experienced presenter on the field of neural networks, model factories, Explainability & fairness in AI, NLP, and Wellbeing.
Sep 2019 - Feb 2023
Team & coworkers

Colleagues at ING

Other employees you can reach at ing.com. View company contacts for 69267 employees →

1 education record

Michiel Van Lunsen education

FAQ

Frequently asked questions about Michiel Van Lunsen

Quick answers generated from the profile data available on this page.

What company does Michiel Van Lunsen work for?

Michiel Van Lunsen works for ING.

What is Michiel Van Lunsen's role at ING?

Michiel Van Lunsen is listed as Senior Customer Journey Expert at ING.

Where is Michiel Van Lunsen based?

Michiel Van Lunsen is based in Amsterdam, North Holland, Netherlands while working with ING.

What companies has Michiel Van Lunsen worked for?

Michiel Van Lunsen has worked for Ing.

Who are Michiel Van Lunsen's colleagues at ING?

Michiel Van Lunsen's colleagues at ING include Marieke G., Andrea Mattogno, Beverly Castro, Mba, Justyna Pogorzelska-Szyszko, and Chi-Hsin (Sophia) Yi.

How can I contact Michiel Van Lunsen?

You can use AeroLeads to view verified contact signals for Michiel Van Lunsen at ING, including work email, phone, and LinkedIn data when available.

What schools did Michiel Van Lunsen attend?

Michiel Van Lunsen holds Master Of Science - Ms, Duisenberg Honours Msc Quantitative Risk Management, 8.5 from Vrije Universiteit Amsterdam.

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