Matthew Shaw Email & Phone Number

Seattle, Wa, Us

San Francisco, California, Us

• Led the end-to-end analytical support for a key product by translating ambiguous requirements into structured analysis plans, developing data models, creating self-service reporting solutions, and communicating actionable insights.• Built and maintained the company’s main product dashboard in Tableau with over 30 KPIs to monitor the health of the business.• Monitored and analyzed trends in key metrics to identify opportunities to improve revenue and profitability, presenting insights and recommendations in weekly meetings to company leadership.• Collaborated with Data Science and Product Management teams to design A/B tests and developed the source-of-truth dashboard used for monitoring performance and driving decisions from these tests.

Boston, Ma, Us

• Delivered analytics and reporting solutions to drive success for our clients in achieving customer acquisition and portfolio growth goals through data-driven marketing.• Surpassed our largest client's annual customer acquisition goal by over 30% by collecting and analyzing data from multiple sources to uncover actionable insights for marketing strategy improvements.• Developed streamlined reporting solutions through Power BI dashboards to illustrate campaign metrics and A/B test results.• Created the first predictive model for a client’s initial prospect marketing campaign to identify the optimal audience segment.• Improved the efficiency of reporting processes by automating an ETL pipeline ingesting external data into a SQL database.

Valley Forge, Pa, Us

• Led the development and implementation of reporting and analytics capabilities for a new subscription-based Advice product, enabling cross-functional teams to drive subscriber growth to over 10,000 enrollees in the first year.• Collaborated with Product and Marketing teams to define metrics for measuring product growth and customer engagement, translating business logic into complex but efficient SQL queries to create the Advice product’s first data model.• Developed automated self-service reporting solutions in Tableau to provide product insights to over 20 internal stakeholders.• Leveraged Adobe Analytics data to analyze customer web engagement and implement personalization in e-mail campaigns.• Improved the Customer Experience Analytics team’s analytical processes by using Python, SQL, and Tableau to streamline reporting procedures.

영등포구, 서울, Kr

• Developed a propensity model for product recommendations using R leveraging data from nearly 50 million transactions across millions of customers for South Korea’s largest home shopping company. • Led the in-person training of both technical and non-technical stakeholders on the use and interpretation of the model. • Advised on the use of the model outputs and A/B testing to drive increased sales through effective marketing campaigns.

New York, New York, Us

• Modeled probability of default, expected loss, and cash flow forecasts to assign credit ratings on newly issued mortgage-backed and student loan-backed securities. • Monitored the on-going performance of a portfolio of student loan-backed securities against previous forecasts on an annual basis to review existing credit ratings.• Presented analysis for review to internal credit committees and published detailed written reports to communicate Fitch’s opinion to investors, bankers, and reporters.• Automated data cleaning and visualization processes using VBA to increase efficiency in data preparation.

New York, New York, Us

• Supported three lead analysts in reviewing business strategies, portfolio data, and key performance metrics to assess the level of operational risk in structured finance transactions.• Developed analytical tools to aid in visualizing and assessing industry-wide data.• Spearheaded the publication of a Quarterly Index Report by aggregating data queried from a third-party database and collected from servicers, highlighting key trends in the industry.

Master Of Science - Ms, Business Analytics

Bachelor’S Degree, Global Studies