Martin Vavrek Email & Phone Number

Bratislava, Slovakia

• Driving transformation and change (City Hall 2.0) in operations, citizen services, facilities management, finance, property tax, and digitalization.• Leading centers of excellence for cybersecurity, public procurement, business operations, process, and project management.• Establishing and managing a shared services model for 40 city-owned companies, covering legal, finance, HR, IT, PR, and procurement.• Enabling open data initiatives and fostering national and international collaborations (e.g. Bloomberg, Climathon, Slovak City Union).

Bratislava, Slovakia

• Spearheaded city-wide transformation of digital services, IT operations, data management, cybersecurity, and network infrastructure.• Created innovation, internal software development, and DevOps capabilities, resulting in a new city homepage and multiple mobile apps.• Launched a digitized property tax payment system, integrated state registers, enhanced HR platform, and introduced digital invoicing.• Supported citywide parking policy transformation through an internally developed, citizen-facing payment and enforcement platform.• Established a team to oversee the city fiber metropolitan network and launched a city-owned company for city lighting infrastructure.• Developed a city police operations centre and deployed a platform to optimize the management of violations and mobile units.• Successfully migrated city operations to city-owned cloud infrastructure, achieving enhanced scalability, security, and efficiency.

• Designed and launched digital transformation, data integration, cost optimization, and operational excellence strategies in telecom industry.• Trusted advisor and project lead, managed project and development teams, overseeing portfolios and fostering cross-functional collaboration.

Bratislava, Slovakia

• Led EMEA/CALA teams (4 senior managers, 400+ employees) responsible for service delivery and service disconnection coordination.• Supported Special operations (30+) for executive escalations, major incident management, and supplier management in EMEA/CALA.• Designed and executed a new service delivery role, increasing efficiency by 15% and reducing cycle times, saving $3.5M annually.• Consolidated global service delivery tools, databases, reporting and processes into a single platform (Lighthouse).

Bratislava, Slovakia

• Built and led a team of 20+ senior project managers in global network optimization, achieving $9M annual cost savings/avoidance.• Managed 5 teams (5 managers, 100+ employees) responsible for delivering and disconnecting AT&T services globally.• Improved operational efficiency by 20% for 500+ employees through developing internal automation platforms (WorkTrack, StarTrack).• Designed a time / payroll management solution (TimeTrack) for 4000+ employees in Slovakia resulting in significant cost avoidance.• Consolidated global service delivery resources and processes into a shared services center in Slovakia (200+ employees).

Bratislava, Slovakia

• Promoted from Project Manager to Team Leader (Nordics) to Operations Manager (Global Disconnects) within two years with company.• Streamlined global disconnection operations by 50% through automation and process changes with annual cost avoidance of $1M.

Developed internal information and economic systems, conducted web design, and managed office networks, demonstrating proficiency in system development, web design, and network administration.

Master, Computer Science And Engineering (Telecommunications)

State exam: Telecommunication systems, networks and services

Education record

Bilingual - German