Megan V
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Megan V Email & Phone Number

People Operations Lead at Secret Network Foundation
Location: United States, United States, United States 6 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
People Operations Lead
Location
United States, United States, United States

Who is Megan V? Overview

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Megan V is listed as People Operations Lead at Secret Network Foundation, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Megan V.

Megan V previously worked as Director of Customer Support at Shapeshift and Owner and Operator at Puppy Adventures. Megan V holds Ba, Communication Studies, Spanish from University Of Rhode Island.

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Email format at Secret Network Foundation

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Secret Network Foundation

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Profile bio

About Megan V

I've had the pleasure of building, leading, and refining a global customer support team for one of the top names in cryptocurrency. Some of my top accomplishments included building an international team from scratch, constructing a custom quality assurance system to measure agent accuracy, and managing over 50,000 customer requests within a six month period during the crypto bull market of 2017.My biggest focus in data collection and management was customer retention and customer success. My teams worked closely with product management in order to build solutions with customer feedback in mind. I’ve experienced major transformations in crypto. Like the transition to a DAO with ShapeShift. This is the first transition of its kind. I look forward to the challenges and experience that lie ahead and the expertise I will share with the community. Quality, high touch, tasteful customer support in a user -empowered space is still my #1 priority.Specialties: Hiring, Building training processes, decentralization, partner integration, B > C support and D > C support (DAO > customer), collaboration, cross-department communication, conflict resolution, creative solutions, cryptocurrency, customer retention, social media, stoicism, nutrition, brainstorming sessions, team building.

Current workplace

Megan V's current company

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Secret Network Foundation
Secret Network Foundation
People Operations Lead
United States
AeroLeads page
6 roles

Megan V work experience

A career timeline built from the work history available for this profile.

People Operations Lead

Current

Internet, OO

Streamlining the Secret Network Foundation's internal and external communications and operations, with a strong focus on efficiency and culture.

Oct 2023 - Present

Director Of Customer Support

London, United Kingdom, GB

Launched a crypto exchange platform's customer support department as its inaugural employee, grew a team of 20+ agents, and mentored them to manage an evolving product suite while sustaining a 93% overall satisfaction score during the infamous 2016 bull market.Managed $12M+ in customer dispute transactions, requiring top-level security access across.

Mar 2015 - Nov 2022

Owner And Operator

Puppy Adventures

Launched a high-end, successful dog hiking company with over 30 clients in the Denver area. Built excellent relationships with the community, held successful events around the city, made it to the front page of the Denver Post!Was acquired by another dog walking company in the area in 2016.

Mar 2014 - Jul 2016

Marketing Director

Las Vegas, Nevada, US

Spearheaded all marketing operations for a Bitcoin-to-gold retailer and led campaigns to amplify visibility & sales. Produced informative videos and a podcast featuring thought leaders in precious metals & cryptocurrency, achieved 30K+ YouTube views, and cultivated an active community of 300+ subscribers.Built training materials and established SOPs to.

Jan 2014 - Mar 2016

Marketing Manager & Media Spokesperson

Lineplot Productions

Executed all marketing efforts to promote a graphic novel and cult classic economic dystopian film titled Silver Circle that screened in 12 major US cities, intended to educate audiences on inflation and devalued currency's impacts. Secured features on The Peter Schiff Show, Ron Paul's Liberty Podcast, and six major Comic Cons.

Feb 2010 - Jul 2013
1 education record

Megan V education

  • University Of Rhode Island
    University Of Rhode Island
    Spanish
FAQ

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What company does Megan V work for?

Megan V works for Secret Network Foundation.

What is Megan V's role at Secret Network Foundation?

Megan V is listed as People Operations Lead at Secret Network Foundation.

Where is Megan V based?

Megan V is based in United States, United States, United States while working with Secret Network Foundation.

What companies has Megan V worked for?

Megan V has worked for Secret Network Foundation, Shapeshift, Puppy Adventures, Anthem Vault, Inc., and Lineplot Productions.

How can I contact Megan V?

You can use AeroLeads to view verified contact signals for Megan V at Secret Network Foundation, including work email, phone, and LinkedIn data when available.

What schools did Megan V attend?

Megan V holds Ba, Communication Studies, Spanish from University Of Rhode Island.

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