M'Liss Fonger Email & Phone Number

Greeley, Colorado, United States

• Worked in hybrid conditions while company recovered from COVID-19.• Skilled in Microsoft Office Suite, Oracle, GIS, Teams, Avaya, Civic Plus, DocuSign, JustFOIA, One Drive, Share Point, Trakit, Smartsheet, Zoom Meetings, etc.• Answers variety of questions on the phone and in person using knowledge of multiple departments.• Monitors and answers e-mails from multiple inboxes and sorts/distributes mail.• Helps customers in person and on the phone apply for permits and with a variety of tasks.• Troubleshoots systems when they aren’t working.• Orders all office supplies for the team members.• Processes payments for different departments and assists in reconciling deposits.• Acts as a lead and collaborates with team members to complete tasks.• Pays all incoming invoices and tracks/enters receipts for several departments on a monthly basis.• Serves as a Planning Commission Clerk to the board by creating agendas, taking role, typing meeting minutes, and posting legal notices, and sending mass mailings for upcoming projects.• Takes lead in planning, organizing, and executing large scale staff events.

Greeley, Colorado, United States

• Kept office running seamlessly while working from home during COVID.• Worked with contractors/citizens/city employees to gather data for Right of Way Permits in a timely and accurate manner.• Collected payments and issued permits.• Paid all invoices to contractors.• Sorted/distributed mail and organized all files.• Kept track of team’s receipts and entered into accounting system.• Ordered office supplies for team.• Acted as a “catch all” for most incoming phone calls from citizens and helped solve issues or directed to appropriate departments.• Bought food, tableware, etc. for team gatherings or meetings.

Tooele, Utah, United States

● Using dental software scheduled all patients over the phone or in person.● Helped resolve any issues with patients using dental knowledge.● Called insurance companies to make sure the patient was in network and to verify coverage.● Handled all payment transactions and billing in a smooth and discreet manner.● Made sure all treatments for patients were organized and filed.

Midvale, Utah, United States

● Made sure all employee's timecards were ready to be filed for payroll● Kept track of any extra billing tickets.● Tracked and entered all employee's receipts.● Excellent communication with internal customers.● Met all company deadlines following SOPs to ensure compliance

Stockton, Utah

• Setting up and organizing meetings through Microsoft Outlook. • Assists the engineers to accomplish office tasks using programs such as Excel, Word, Maximo, and Adobe Reader. • Responsible for entering, tracking, and maintaining information within databases. • Running reports on a daily basis using the Maximo program. • Gathering documents and attaching them within Work Orders and Fast Track Changes in the Maximo database so they may be closed. • Gather documents and compiling them within Engineering Change Proposal folders for quality control and submitting to the government for closure. • Working as a team with the other engineering coordinators to accomplish tasks. • Acting as a back-up to the engineering planner when needed. • Work in compliance with all health, safety and security requirements. • Responsible for making error corrections and resolving problems. • Use practical knowledge of a wide range of well-established and commonly applied principles, concepts and methodologies. • Strong general knowledge with local policies in order to resolve problems and make decisions to improve effectiveness of work programs. • Ensuring all completed work is reviewed in terms of meeting required objectives and suspense dates. • To confirm compliance, follow all guidelines, manuals, handbooks, regulations, SOP's and directives. • Resolve guideline related problems in order to reach objectives. • Great interaction with other employee's and other agencies. • Excellent customer service. • Creating part numbers using the Maximo database for purchase requests.

Stockton, Utah

• Responsible for processing payroll every two weeks in an efficient manner and assuring the entire workforce has been paid accurately. • Working with programs such as: Excel, Word, Access, Deltek Time Collection Administrator, QW5, SQL Talk, Deltek GCS Premier, and working with the internet timecard program on a daily basis. • Trusted with large amounts of money to be distributed accordingly. • Solving occasional employee problems in a friendly and professional manner applying payroll knowledge and customer service skills. • Adhering to strict deadlines when processing payroll, entering data, or generating reports.

Stockton, Utah

• Applying customer service skills when dealing with employees in person and on the phone. • Entering data in a timely matter using Excel. • Responsible for designing layout of final drafted reports from supervisor and insuring grammar accuracy using Word. • Sorting and filing sensitive paperwork. • Setting up meetings for manager using Microsoft Outlook Explorer.

Salt Lake City, Utah

• Responsible for providing excellent and expedient customer service. • Worked with computers and phones on a daily basis. • Entered data accurately meeting strict company deadlines. • Accountable for selling and promoting special sales to existing customers.

Tooele, Utah

• Responsible for getting all the shipped products unpacked and stocked.• Used organizing skills when restocking shelves. • Worked with handheld computers regarding inventory supplies and excess/left over stock. • Handled all money/credit card transactions accurately and efficiently on the cash register. • Bagged items that were purchased in a timely manner. • Assisted customers in a professional and friendly demeanor. • Flexible in working various days and hours as well as holidays.

Salt Lake City, Utah

• Answered telephone calls on headsets verifying customer information and sale.• Assured the customer wanted to buy the product being sold using professionalism.• Entered data quickly and accurately meeting company expectations. • Knowledgeable and experienced in working with computers.

Some College, Business Administration And Management, General, 3.07 Gpa

High School Diploma, General Studies