M'Liss Fonger Email & Phone Number

Greeley, Colorado, United States

• Worked in hybrid conditions while company recovered from COVID-19.
• Skilled in Microsoft Office Suite, Oracle, GIS, Teams, Avaya, Civic Plus, DocuSign, JustFOIA, One Drive, Share Point, Trakit, Smartsheet, Zoom Meetings, etc.
• Answers variety of questions on the phone and in person using knowledge of multiple departments.
• Monitors and answers e-mails from multiple inboxes and sorts/distributes mail.
• Helps customers in person and on the phone apply for permits and with a variety of tasks.
• Troubleshoots systems when they aren’t working.

Greeley, Colorado, United States

• Kept office running seamlessly while working from home during COVID.
• Worked with contractors/citizens/city employees to gather data for Right of Way Permits in a timely and accurate manner.
• Collected payments and issued permits.
• Paid all invoices to contractors.
• Sorted/distributed mail and organized all files.
• Kept track of team’s receipts and entered into accounting system.

Tooele, Utah, United States

• Using dental software scheduled all patients over the phone or in person.
• Helped resolve any issues with patients using dental knowledge.
• Called insurance companies to make sure the patient was in network and to verify coverage.
• Handled all payment transactions and billing in a smooth and discreet manner.
• Made sure all treatments for patients were organized and filed.

Midvale, Utah, United States

• Made sure all employee's timecards were ready to be filed for payroll
• Kept track of any extra billing tickets.
• Tracked and entered all employee's receipts.
• Excellent communication with internal customers.
• Met all company deadlines following SOPs to ensure compliance

Stockton, Utah

• Setting up and organizing meetings through Microsoft Outlook.
• Assists the engineers to accomplish office tasks using programs such as Excel, Word, Maximo, and Adobe Reader.
• Responsible for entering, tracking, and maintaining information within databases.
• Running reports on a daily basis using the Maximo program.
• Gathering documents and attaching them within Work Orders and Fast Track Changes in the Maximo database so they may be closed.
• Gather documents and compiling them within Engineering Change Proposal folders for quality control and submitting to the government for closure.

Stockton, Utah

• Responsible for processing payroll every two weeks in an efficient manner and assuring the entire workforce has been paid accurately.
• Working with programs such as: Excel, Word, Access, Deltek Time Collection Administrator, QW5, SQL Talk, Deltek GCS Premier, and working with the internet timecard program on a daily basis.
• Trusted with large amounts of money to be distributed accordingly.
• Solving occasional employee problems in a friendly and professional manner applying payroll knowledge and customer service skills.
• Adhering to strict deadlines when processing payroll, entering data, or generating reports.

Stockton, Utah

• Applying customer service skills when dealing with employees in person and on the phone.
• Entering data in a timely matter using Excel.
• Responsible for designing layout of final drafted reports from supervisor and insuring grammar accuracy using Word.
• Sorting and filing sensitive paperwork.
• Setting up meetings for manager using Microsoft Outlook Explorer.

Salt Lake City, Utah

• Responsible for providing excellent and expedient customer service.
• Worked with computers and phones on a daily basis.
• Entered data accurately meeting strict company deadlines.
• Accountable for selling and promoting special sales to existing customers.

Tooele, Utah

• Responsible for getting all the shipped products unpacked and stocked.
• Used organizing skills when restocking shelves.
• Worked with handheld computers regarding inventory supplies and excess/left over stock.
• Handled all money/credit card transactions accurately and efficiently on the cash register.
• Bagged items that were purchased in a timely manner.
• Assisted customers in a professional and friendly demeanor.

Salt Lake City, Utah

• Answered telephone calls on headsets verifying customer information and sale.
• Assured the customer wanted to buy the product being sold using professionalism.
• Entered data quickly and accurately meeting company expectations.
• Knowledgeable and experienced in working with computers.

Some College, Business Administration And Management, General, 3.07 Gpa

High School Diploma, General Studies