Associate Vice President
Current
Oct 2024 - Present
AeroLeads people directory · profile
Vinay Kumar Acharya Email & Phone Number
Associate Vice President - Operations
at
Square Business Services Pvt Ltd
1 work email found
@ruralshores.com
2 phones found area 965 and 402
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Current company
Role
Associate Vice President - Operations
Location
Hyderabad, Telangana, India
Who is Vinay Kumar Acharya? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Vinay Kumar Acharya is listed as Associate Vice President - Operations at Square Business Services Pvt Ltd, based in Hyderabad, Telangana, India. AeroLeads shows a work email signal at ruralshores.com, phone signal with area code 965, 402, and a matched LinkedIn profile for Vinay Kumar Acharya.
Vinay Kumar Acharya previously worked as Associate Vice President at Square Business Services Pvt Ltd and General Manager at Square Business Services Pvt Ltd. Vinay Kumar Acharya holds Healthcare Management And Analytics from Indian Institute Of Management, Kozhikode.
Company email context
Email format at Square Business Services Pvt Ltd
This section adds company-level context without repeating Vinay Kumar Acharya's masked contact details.
*@ruralshores.com
68% confidence
AeroLeads found 1 current-domain work email signal for Vinay Kumar Acharya. Compare company email patterns before reaching out.
Profile bio
About Vinay Kumar Acharya
With more than 15 years of professional experience, I have worked in various departments including Sales, Collections, Healthcare, Accounts Payable, Order Management and MIS in BPOs. In addition to my cross-functional expertise in Contact Center Operations, Workforce Management, and Analytics, I possess a deep understanding of Operations Management, Resource Planning, SLA Deliverables, Process Improvements, and Transitions
Current workplace
Vinay Kumar Acharya's current company
Company context helps verify the profile and gives searchers a useful next step.
14 roles
Vinay Kumar Acharya work experience
A career timeline built from the work history available for this profile.
General Manager
Oct 2022 - Sep 2024
General Manager
Feb 2022 - Oct 2022
Head - Pan India Call Center Operations
Oct 2019 - Feb 2022
Senior Manager
Oct 2018 - Sep 2019
Operations Manager
Jun 2018 - Sep 2018
Account Manager
- Value Proposition to the client – Reduction of 350 FTEs Onsite in a span of 6 Months.
- 3x cost of FTE reduced by increasing 100+ FTEs at vendor at 1X cost.
- Solutioning
- Agile work force method
- Scope & Schedule Management
- Cost Management
Aug 2017 - May 2018
Aug 2016 - Jul 2017
Manager - Customer Service & Order Management
Independently Setting up & Leading & Contact Center Operations and work force management for global customer base. Accountable for the Key deliverables such as Service Level s & other KPIsSetting up the Voice, Email & Chat process, writing SOPsForecasting and Resource planning HiringTrainingReal Time managementMeeting Service Level & Quality targets for.
Feb 2015 - Aug 2016
Manager Operations
Independently Leading & handling Contact Center Operations and work force management for Genpact’ s Life Insurance client and is accountable for the Key deliverables such as Service Level s & other KPIsHe has been instrumental in adaption of IVR up gradation for the site for increased Self Service on IVR and Customer SatisfactionAs the site operates as a.
Feb 2014 - Nov 2014
Assistant Manager
Handling entire Customer Service of South India for the ClientStaffing as per the needHiring for different Splits (Languages)Co ordinating with Training team for Process TrainingRoaster Planning & AdherenceShrinkage planningCall MonitoringFeed back and grooming Sessions for the teamsCall Quality AuditsRCA on Fatal ErrorsMeeting Service LevelReducing.
Apr 2011 - Jan 2014
Management Trainee
Currently handling entire Customer Service of South India for the ClientHandling an inbound teamManaging RTAImproving Call QualityStaffingMeeting the SLControl AHTGrooming the Team Members Scheduling, rosteringControl on AttritionReduce Agent Variation
Oct 2009 - Apr 2011
Business Analyst
- Reporting the Business Metric trends to the Leadership - Finding the pain area and analyse the root cuases - Deploying Minitab tools to analyse Process data and play key role in providing solutions- Staffing- Create & Publish Dashboards- Visual Management - Supporting Process Black Belt with required data cuts and tests- Forecasting challenges and.
Sep 2007 - Oct 2009
Process Associate
Jun 2006 - Aug 2007
4 education records
Vinay Kumar Acharya education
Healthcare Management And Analytics
Indian Institute Of Management, Kozhikode
Education record
Nalanda Jr College
I.C.S.E
St. Georges Grammar School
Bachelor Of Business Administration - Bba, Business Administration And Management, General
University
FAQ
Frequently asked questions about Vinay Kumar Acharya
Quick answers generated from the profile data available on this page.
What company does Vinay Kumar Acharya work for?
Vinay Kumar Acharya works for Square Business Services Pvt Ltd.
What is Vinay Kumar Acharya's role at Square Business Services Pvt Ltd?
Vinay Kumar Acharya is listed as Associate Vice President - Operations at Square Business Services Pvt Ltd.
What is Vinay Kumar Acharya's email address?
AeroLeads has found 1 work email signal at @ruralshores.com for Vinay Kumar Acharya at Square Business Services Pvt Ltd.
What is Vinay Kumar Acharya's phone number?
AeroLeads has found 2 phone signal(s) with area code 965, 402 for Vinay Kumar Acharya at Square Business Services Pvt Ltd.
Where is Vinay Kumar Acharya based?
Vinay Kumar Acharya is based in Hyderabad, Telangana, India while working with Square Business Services Pvt Ltd.
What companies has Vinay Kumar Acharya worked for?
Vinay Kumar Acharya has worked for Square Business Services Pvt Ltd, Conneqt Business Solutions Limited, Apollo Hospitals, Hamstech Online Courses, and Hgs - Hinduja Global Solutions.
How can I contact Vinay Kumar Acharya?
You can use AeroLeads to view verified contact signals for Vinay Kumar Acharya at Square Business Services Pvt Ltd, including work email, phone, and LinkedIn data when available.
What schools did Vinay Kumar Acharya attend?
Vinay Kumar Acharya holds Healthcare Management And Analytics from Indian Institute Of Management, Kozhikode.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial