Monique M. Email & Phone Number

Riverside, California, United States

- Establish and maintain relationships with diverse groups to further the development of the volunteer program in recruitment and retention, to ensure the fluidity of daily operations- Collaborate with multiple departments to access volunteer needs and update the volunteer database to ensure corresponding positions have participants who have completed applicable training- Develop volunteer training materials and conduct presentations on the implementation of policies, procedures, the history of the organization, and volunteer opportunities- Track volunteer engagement through systematic reporting and inspire acts of service through in-person and electronic communication

- Record all real estate transactions and review real estate documentation for compliance - Sustained relationships with partnering vendors; scheduled home services to prepare homesfor showing while auditing costs incurred- Created marketing materials for listed properties and promoting on social media

Remote

- Head of departmental accounting for all incoming referral fee payments- Created and managed executive-level reports tracking revenue and agent performance for all issued referrals- Executed all referral fee contracts, obtained listing documents, oversaw all aspects of buyer & seller transactions to facilitate a timely closing

Orange County, California Area

- Trainer of new employees in the areas of contracts, logistics, and tour reception- Department liaison in onboarding, procedural development, and enhancing guest experiences

Orange County, California Area

- Managed guest check-in and check-out procedures, reservations, and payments- Collaborated with other departments to address and mitigate facility issues- Cross-trained in multiple departments to readily assist team members

High School Diploma

Activities and Societies: AVID Scholar, 2016 AP Scholar Award

Associate'S Degree, Business Administration And Management, General