Michael W. Von Orelli Email & Phone Number

VisionI add additional value with my 360° customer service approach and create the required differentiation in the customer relationship experience. My structured approach leads to active client relationships and increased sales.TargetI offer the client a 360˚ service, closing the gap between pre-sales and after-sales therefore increasing recurring sales and my structured sales approach leads to new prospects.• Active networking across all channels Outline a map of prospects and access the clients across multiple channels. I use my international and national network to get in contact with a prospect because cold calling does not always work. • Complementary sale approachProspects and clients are not investing in the expected return of a fund, they evaluate the opportunity based on a holistic approach. I offer out of one hand the pre-sale and after-sale support. This service is paramount to establish a long-term client relationship. • Don’t sell a product, sell a solutionI understand the client’s drivers and investment strategy and therefore I offer the client a tailor-made solution that supports his goals. • Foster open communication on all occasions!I know my clients and what they expect. I have the flair to create trust and to speak to him openly and honestly at all times.MotivationWhat drives me, is achieving client satisfaction and building beneficial long term client relationships, which generates increased client retention and additional sales. Why meSenior sales professional with profound experience in building client relationshipsM.Sc. in Economics (Lehigh University) Fluent in German and EnglishDedication and PerseveranceMotivated, determined, loyal, connecting people!

Listed skills include Equities, Fixed Income, Sales And Client Relationship Management, Building Relationships, and 40 others.