Lead all post sales functions - Customer Success, Account Management, Payment Operations, Implementation and Customer SupportTipalti is the only supplier payment automation solution to streamline all phases of the payment management workflow in one holistic cloud platform. We make it painless for finance departments to manage the entire supplier payments operations from supplier onboarding to tax and regulatory compliance to reliably paying suppliers worldwide in a wide range of payment methods and currencies. With unequal control and visibility over payment data, we're also able to streamline payment reconciliation and reporting. We make heroes out of forward-thinking CFOs, controllers, AP and finance directors, COOs, and procurement teams. That’s why companies like Twitter, GoPro, Vimeo, GoDaddy, Eventbrite, Disqus, and Touch of Modern use Tipalti to eliminate up to 80% of their supplier payment workload, scale their business efficiently with global growth, ensure strong financial controls, and enhance the supplier payment experience.

- Head of Americas (Key markets include US, Mexico and Latin America )- Building out the next generation platform for merchants to accept card, cardless and mobile payments

- Responsible for the Product Strategy and Business Development functions, with a primary focus on Popmoney, the first branded bank-centric P2P solution in the market. Product is currently live at over 2200 financial institutions in the US including 15 of the top 30 banks and millions of active consumers using the product- Head of Sales and Account Management for Account Aggregation Business- Established strategic partnerships with leading payment networks such as Visa, MasterCard, and MoneyGram to expand product capabilities into International markets and the unbanked segment- Responsible for the direct to consumer business for Popmoney. Successfully led the launch of consumer and small business applications at Popmoney.com and iPhone/Android apps- Leading the expansion of Popmoney in select International markets and new channels - Responsibilities include product design, go to market strategy, pricing, and product roadmap

Responsible for establishing and managing multi-product distribution and strategic relationships for leading online and mobile banking platform providers.- Successfully established multi-product distribution relationships with Intuit (Digital Insight), Online Resources (ORCC), Jack Henry and Q2. Through these relationships, sold and deployed CashEdge applications to over 700 institutions - Established channel sales organization to distribute payment applications through Internet and Mobile banking to community banks and credit unions - Worked closely with product management and development teams to create product offerings and deployment models suited for the target market segment

- Overall responsibility for Product Marketing and Strategy function for all CashEdge product lines including Online Account Opening, Interbank Funds Transfer, Payments and Account Aggregation- Established Product P&L and growth plans for each product line- Responsible for market segmentation, product packaging, branding, product positioning and pricing - Collaborate with the sales leadership team to create and execute on account plans for each product- Responsible for managing PR and marketing activities in co-ordination with agencies- Provided thought leadership at several industry conferences targeted towards banking and payments industry

Established CashEdge India Operations from scratch to support company’s growth plans. Led the growth of the center to over 200 employees in 2 years since inception.- Hired local leadership to build out product development, QA, customer support, scripting operations and administrative functions to grow the India center - Created training and knowledge transfer programs to effectively onboard new employees- Direct responsibility for Customer Support and Scripting Operations (over 50 member team). Team was responsible for managing production and support SLAs per contractual obligations, which was met 100% of time during the tenure

- Overall responsibility for defining and delivery of next generation content transformation for WAP, PDAs and other mobile devices.- Managed the product development and release for large Telecom Operators, including NTT Japan, Telemobil, Romania and France Telecom.- Managed development, customer deployment and testing teams (10+ engineers) across different locations including US, India and Japan

- Designed and launched web based applications for customer order entry, automated processing and life cycle tracking of the service request for a portal designed to support in-home technology support needs for consumers- Responsible for usability and features across 4 different portals including the consumer website.- Managed the integration Siebel Call Center application to effectively map and automate complex business processes- Defined workflow for operational efficiency and conceptualized systems and applications from scratch.

- Helped in launch of new brand and line extensions to capture market share and further consumer loyalty- Worked with field sales to optimize distribution systems and align the business processes with SAP-Achieved 120% of quota in brief sales stint in the western region of India.