M V Sandeep Email and Phone Number
I deliver product development programs and large Transformation initiatives in the Financial services domain. I am passionate about enhancing the client experience and delivering innovative solutions.Dynamic executive with 20+ years of experience in delivering large Transaction banking transformation programs and executing complex client implementations within Transaction Banking domain. Brings a unique skill set with deep functional knowledge across Product development, Product delivery, Technology Services and Operations Process management. Seasoned Executive with proven track record in leading high achieving global teams implementing Technology Infrastructure/platforms, Product Delivery and strategic client implementations. Specialties: Delivering Global Transformation programs • Client Experience Transformation • Transaction Banking & Trade Finance • Product Management • Product Development • Leading Global Client Implementation Teams • Business Process & Technology Outsourcing • Technology/Platform Design and Implementation • Business Analysis • Process Improvement • Change Management • Supply Chain Finance • Commodity Trade Finance • Trade Asset Sale & Securitization Operations
Citi
View- Website:
- citibank.com
- Employees:
- 10
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Head Of Client Onboarding – Trade Finance, Client Integrations, And Payments ProcessingCiti Oct 2015 - PresentNew York, New York, Us• Lead a global team of client Onboarding specialists helping clients to connect to the bank Transaction services products. Onboarding deals worth more than $100 million in net new revenue to the bank• Develop and execute strategy to enhance client on-boarding experience resulting in greater client satisfaction and quicker revenue realization – current year client satisfaction is >92% and >10% reduction in product onboarding cycle time• Delivered a large transformation program to automate and digitize client interactions to connect their Treasury/ ERP systems to the Citibank network. This reduced the on-boarding time for technical integrations by 60% after enabling self-service for the client IT teams• Global lead for readying the Implementation for new products, solutions and services. Delivered technology framework to automate onboarding reusing existing data within the bank and using end-to-end workflow from the client to back-end validation to straight through set ups• Develop enhanced Risk control framework to ensure right-fit solutions are sold to the client and ensure compliant client on boarding processes.
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Globa Process Head - Trade Implementations And Client On BoardingCiti Jul 2014 - Oct 2015New York, New York, Us• Global Process head responsible for Trade Implementations• Delivered a global framework for client on boarding & streamlined Implementation process to deliver a superior client experience• Transformed the global delivery model through process reengineering to simplify the existing processes and automate for faster on boarding leading to consistent on-boarding experience across Citibank's global network
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Global Trade Operations - Structured Trade Finance HeadCiti Mar 2011 - Jun 2014New York, New York, Us• Delivered operational framework to streamline and transform the client delivery for structured Trade businesses of Supply Chain Finance, Commodity Trade Finance, Risk distribution & Asset Sales, Asset Securitization• Led large Transformation initiative to Re-engineer Global trade operations to generate process efficiencies of more than $5 million while absorbing increased regulatory requirements. This included operations program to implement OCR solution to digitize paper based transactions• Implemented technical and operational framework along with operational process to execute $1 billion Multi bank Asset Securitization program spanning multiple regions and booking centers• Defined the operational support model and instituted the right processes controls in place for the freshly launched Commodity Trade Finance initiative.• Transformed the Trade Risk participation & Asset sales operational processes across the globe by standardizing the operational flows. Implemented required controls for cross regional sales.
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Global Head - Fi Trade Strategic Partnership SolutionsRoyal Bank Of Scotland Mar 2008 - Feb 2011Gogarburn, Gb• Transformed the client solution delivery strategy for various Trade white label/ In-sourcing and Trade flow solutions thus significantly reducing the delivery costs and timelines (reductions up to 30%).• Delivered Product strategy and solutions by defining the operating models for various FI solutions, setting target pricing and tight control of product costs, thus maximizing the returns• Responsible for execution of new Strategic partnership client deals that included supporting Sales activities and identifying the best fit Product solution for the potential deals - generated more than $2.5 million in annual revenues million in revenues implementing Outsourcing solutions for banks in US, Europe, and Asia• As the Global FI Trade product manager, delivered revenues more than $20 million per year -
Global Head – Trade Client Outsourcing Solution Delivery And Business ServicesAbn Amro Bank Nv Nov 2002 - Mar 2008Amsterdam, Nl• Leadership to high-achievement execution team implementing complex Outsourcing deals for Trade Clients across the globe. Remote management was key responsibility• for monitoring Trade Infrastructure investment budget and delivery of new technology solutions. Delivered three brand new products for the Trade business and client service.• new Outsourcing solutions for banks and Open Account/ Supply chain finance solutions for corporates. Implemented more than Euro 4 million in new annual revenues • Supported Sales Activities for Key Clients & Deals and coordinated the input to the client RFP responses• Delivered global roll out of the state-of-the-art Imaging and tool for the Trade back-office Infrastructure as well as the Trade Data warehouse project -
Vice PresidentCitigroup 1998 - 2002New York, New York, UsAs part of the Trade operations team, I was responsible for design and rollout of a state-of-art Trade processing platform to countries across the globe. I was also responsible for implementing custom EDI operational & Technology solutions for Trade clients. Key accomplishments• Rapid roll out to countries in Latin America and Asia. Coordinated North America roll out to its final stages.• Successfully managed a challenging implementation in Europe which involved migration to new Trade platform simultaneously with consolidation of Trade into a Single pan-European legal entity and migration of operational processes
M V Sandeep Education Details
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Indian Institute Of Management BangaloreFinance And Systems -
Indian Institute Of Technology, MadrasMetallurgy
Frequently Asked Questions about M V Sandeep
What company does M V Sandeep work for?
M V Sandeep works for Citi
What is M V Sandeep's role at the current company?
M V Sandeep's current role is Director at Citigroup | Skills in Trade Finance, Product Development, Client Implementation, Digital Strategy | Passionate about Client Experience Transformation.
What schools did M V Sandeep attend?
M V Sandeep attended Indian Institute Of Management Bangalore, Indian Institute Of Technology, Madras.
Who are M V Sandeep's colleagues?
M V Sandeep's colleagues are Emily Farrell, Rachel Maher, Kyle Clark, Scott Robik, Brett Hanmer, Emmy S., Emily Ericksen.
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