Compliance Manager
CurrentLed compliance initiatives and cross-functional projects in addition to the Legal Supervisor duties.● Developed and implemented streamlined policies and procedures by optimizing case intake, assignment, and workflow processes minimizing risk and reducing investigation/audit duration by 20%.● Delivered board-level reports and presentations on key metrics that enabled data-driven analysis and strategic decision-making. Served as the point of contact to CFO on division budget and financial forecasts facilitating data-driven decision and strategy formulation.● Audited and reported agency compliance reports and disciplinary sanctions to internal stakeholders and outside organizations ensuring timely deliverables and implementation.● Coordinated legal document production, ensuring compliance with state and federal laws.● Spearheaded the RFP process and implementation for CLM system upgrades including reporting tools,dashboards, and a customer-facing system on key metrics.