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Maria Victoria V. Email & Phone Number
Senior Customer Operations Team Manager
at
Virtuo
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Customer Operations Team Manager
Location
Greater Paris Metropolitan Region, France, France
Company size
Who is Maria Victoria V.? Overview
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Quick answer
Maria Victoria V. is listed as Senior Customer Operations Team Manager at Virtuo, a company with 104 employees, based in Greater Paris Metropolitan Region, France, France. AeroLeads shows a matched LinkedIn profile for Maria Victoria V..
Maria Victoria V. previously worked as Senior Customer Care Team Manager at Virtuo and Customer Care Team Manager at Virtuo. Maria Victoria V. holds Specialized Master In Marketing And Service Management, Business, Management, Marketing, And Related Support Services from Emlyon Business School.
Company email context
Email format at Virtuo
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Virtuo
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Profile bio
About Maria Victoria V.
My global vision and my experience in Management, Marketing, Communication and Sales in France, Chile, Spain and China have allowed me to learn fast and adapt to many different scenarios. I am enthusiastic, committed, versatile, and I enjoy working in challenging environments.
Listed skills include Publicidad, Photoshop, Comunicaciones De Marketing, Publicidad En Internet, and 26 others.
Current workplace
Maria Victoria V.'s current company
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Virtuo
11 roles
Maria Victoria V. work experience
A career timeline built from the work history available for this profile.
Senior Customer Care Team Manager
Current
Apr 2023 - Present
Customer Care Team Manager
Mission: Ensure the performance of the Customer Care team- Establish and implement OKRs, KPIs and processes internally and in collaboration with other teams (Operations, Product, Marketing)- Encourage the development of team leaders and ensure effective collaboration with international partners while maintaining high quality standards.- Organise staff.
Mar 2022 - Mar 2023
Team Lead - Customer Experience
Mission: To ensure the smooth running of customer service- Organise the flow of customer requests, monitor KPIs and develop the customer service agents in terms of skills- Identify opportunities to improve internal processes and the customer experience
Feb 2020 - Feb 2022
Customer Happiness
Mission: To assist users throughout the customer journey- Educate customers, understand their needs and find solutions
Mar 2019 - Jan 2020
Business Development Assistant
Jul 2018 - Dec 2018
Strategic Planner
Market research. Consumer study and behavior. Analysis of quantitative and qualitative information. Identification and definition of Insights. Conceptualization and design of strategies for digital campaigns.Clients:- Adidas- Corona- Nestlé (McKay cookies, Sahne Nuss chocolate, Super 8, Savory ice creams, Nescafé Dolce Gusto, Milo)- Ripley (Retail)- BCI.
Oct 2016 - Jul 2017
Commercial Executive
Consultative sale. Customer prospection and tracking, and after-sales service. Advice on life insurances, savings, investments, tax and legal aspects, and financial protection policies.
Apr 2015 - Sep 2016
Communication Consultant
Freelance
Advice for new companies and projects. Communication strategies, branding and presentations. O’Cle, Trouve, EcoPay (Chile) June Paris (France)
Apr 2010 - Dec 2014
Business Development Assistant
Franic 21 S.L.
Identification of opportunities to develop new services. Prospection of new clients. Product presentations. Market research. Event planning and production. Digital strategic planning. Community management. Website development and management.Clients:- Superga- EurotaxGlass- MotoParking
Sep 2013 - Mar 2014
Junior Executive
De Villena & Asociados
Strategic planning. Market identification and research. Product presentations. Account management.Clients:- ePreu Pedro de Valdivia- dHappening
Sep 2010 - May 2011
Team & coworkers
Colleagues at Virtuo
Other employees you can reach at govirtuo.com. View company contacts for 104 employees →
AV
Aymeric Villain
Colleague at VirtuoNetherlands, Netherlands
View →
EB
Eleonora Biancorosso
Colleague at VirtuoLevallois-Perret, Île-de-France, France, France
View →
DD
Dorian Delahaye
Colleague at VirtuoBoulogne-Billancourt, Île-de-France, France, France
View →
SB
Shantanu Bisht
Colleague at VirtuoLevallois-Perret, Île-de-France, France, France
View →
PL
Paul L.
Colleague at VirtuoParis, Île-de-France, France, France
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CB
Cecile B.
Colleague at VirtuoBordeaux, Nouvelle-Aquitaine, France, France
View →
MK
Morgan Kerry
Colleague at VirtuoBaguio City, Cordillera Admin Region, Philippines, Philippines
View →
CG
Cameron Gray
Colleague at VirtuoRuislip, England, United Kingdom, United Kingdom
View →
CZ
Cyril Zooperman
Colleague at VirtuoFrance, France
View →
PV
Prestataire Virtuo
Colleague at VirtuoParis, Île-de-France, France, France
View →
Aymeric Villain
Colleague at VirtuoNetherlands, Netherlands
View →
EB
Eleonora Biancorosso
Colleague at VirtuoLevallois-Perret, Île-de-France, France, France
View →
DD
Dorian Delahaye
Colleague at VirtuoBoulogne-Billancourt, Île-de-France, France, France
View →
SB
Shantanu Bisht
Colleague at VirtuoLevallois-Perret, Île-de-France, France, France
View →
PL
Paul L.
Colleague at VirtuoParis, Île-de-France, France, France
View →
CB
Cecile B.
Colleague at VirtuoBordeaux, Nouvelle-Aquitaine, France, France
View →
MK
Morgan Kerry
Colleague at VirtuoBaguio City, Cordillera Admin Region, Philippines, Philippines
View →
CG
Cameron Gray
Colleague at VirtuoRuislip, England, United Kingdom, United Kingdom
View →
CZ
Cyril Zooperman
Colleague at VirtuoFrance, France
View →
PV
Prestataire Virtuo
Colleague at VirtuoParis, Île-de-France, France, France
View →
7 education records
Maria Victoria V. education
Specialized Master In Marketing And Service Management, Business, Management, Marketing, And Related Support Services
Master Of Science - Ms, International Management
Diploma In Business Development And Management, 6.3/7.0
Diploma In Marketing And Sales, Specialized Sales, Merchandising And Marketing Operations, 6.6/7.0
Advertising
Advertising, 6.5/7.0
Graphic Design
FAQ
Frequently asked questions about Maria Victoria V.
Quick answers generated from the profile data available on this page.
What company does Maria Victoria V. work for?
Maria Victoria V. works for Virtuo.
What is Maria Victoria V.'s role at Virtuo?
Maria Victoria V. is listed as Senior Customer Operations Team Manager at Virtuo.
Where is Maria Victoria V. based?
Maria Victoria V. is based in Greater Paris Metropolitan Region, France, France while working with Virtuo.
What companies has Maria Victoria V. worked for?
Maria Victoria V. has worked for Virtuo, Virtuo Technologies, Weekendesk, Modo Santiago, and Metlife.
Who are Maria Victoria V.'s colleagues at Virtuo?
Maria Victoria V.'s colleagues at Virtuo include Aymeric Villain, Eleonora Biancorosso, Dorian Delahaye, Shantanu Bisht, and Paul L..
How can I contact Maria Victoria V.?
You can use AeroLeads to view verified contact signals for Maria Victoria V. at Virtuo, including work email, phone, and LinkedIn data when available.
What schools did Maria Victoria V. attend?
Maria Victoria V. holds Specialized Master In Marketing And Service Management, Business, Management, Marketing, And Related Support Services from Emlyon Business School.
What skills is Maria Victoria V. known for?
Maria Victoria V. is listed with skills including Publicidad, Photoshop, Comunicaciones De Marketing, Publicidad En Internet, Marketing Digital, Mercadotecnia, Illustrator, and Redes Sociales.
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