Manoj Yadav Email & Phone Number

San Francisco, CA, US

Alameda, California, US

> Omnichannel strategy & customer data foundation> Global marketing for commercial and medical - Content and campaign management for digital non-personal and personal promotions through email, sms, social media, programmatic, direct mail channels> Marketing mix strategy and planning, HCP Enrollment, Rep-triggered & HQ Email journeys,Retargeting> Customer.

San Francisco, California, US

Providing advisory services for managing Customer engagements and success portfolio, business value and outcome realization, growth through go-to-market, industry expertise, client satisfaction, services delivery and practice leadership for commercial business.

Chicago, IL, US

1. Define and deliver new Digital capabilities2. Manage business and IT transformation for key focus industries3. Leadership, coaching, and mentor-ship for the practitioners across the practice on emerging frameworks and technologies4. Manage budgets and resource needs across the projects and within the practice5. Manage engagement economics.

Worldwide, OO

1. Led the Deloitte Digital’s enterprise cloud portfolio solution IP - marketing, sales, service, analytics, CRM, order and billing management, financial management etc.2. Led the agile delivery of multi-channel Salesforce Sales, Service Cloud & Field Services Lightning digital engagement enabling digital growth3. Led Public Sector (State and Local).

Albany, NY, US

1. Managed the technology transformation work for the Integrated Eligibility and Integrated Case Management solution for the State of New York, Governor’s Office of Employee Relations (GOER) as part of Information technology services department2. Led the business process workshops to identify and document L1, L2 and L3 processes3. Led the business.

Paris, France, FR

1. Led the business process work across various program areas including impact on both Siebel and Salesforce front end applications2. Large business and residential telecom Customer system integration and technology transformation involving impact on various front-end and back-end telecom systems including CRM (Siebel and Salesforce – Sales Cloud), Billing.

Worldwide, OO

1. Public Sector Integrated Case Management using COTS framework - Citizen Self-service portal, Mobile Access, Case Management, Policy and rules Management, Benefit Issuance, Provide Management, Forms Engine, Analytics and Reporting for Federal and State reports2. Public sector process harmonization and improvement3. Solution Health and Human Services and.

Teaneck, New Jersey, US

Strategic Business Consulting Engagements:1. Package evaluation2. Business Case management3. Business Scoping, Project Charter, Release Planning, Estimations, Business Process Modeling4. Business Architecture5. Requirement Gathering: Elicitation, Analysis, Specification, Validation and Management6. Application Design and Implementation7. Organization.

Bangalore, Karnataka, IN

1. Change Management2. Business Analysis3. CRM-Siebel Package Implementation4. Management Consulting5. Scoping, CMR Roadmap & Package evaluation6. Architecture Development7. Siebel-Marketing, Analytics, Order Management, Product & Pricing, Data Migration, Service Management etc8. Telecom, BFSI, Energy and Utility, SCM, Logistics domains9. Master data.

Mumbai, Maharashtra, IN

SCM, International Business, Strategic Consulting, Key Account Handling1. Work tools-SAP (R/3—MM & SD module-4.6 version)2. Part of SAP (R/3) upgrade and integration team3. Successful implementation & running of MRP ordering system in the division4. Handled 250+-supplier & 80+-country portfolio in Customer Servicing and Sales domains5. Supply chain.

Master Of Business Administration - Mba

Mba, Marketing & Operations

Engineering-B.E., Mechanical