Muhammad Wajahat Ali Email and Phone Number
Welcome! I'm not your typical Commercial Leader—I'm an innovative achiever with expertise in B2B account management, business development, and customer experience. I thrive on challenges and consistently deliver outstanding results.Despite the challenges of the pandemic, I achieved an impressive 93% performance target in FY 20 at Transworld. My proficiency in market research has enabled me to successfully launch products that hit the mark.At Redtone, I worked my magic to transform the customer experience, reducing the churn rate from 20% to 15% and fostering stronger customer loyalty.But that's not all—I led an incredible business turnaround at Trella during Q2-Q3'22, driving a remarkable +9% increase in gross margin through strategic negotiations. Making every dollar count is my specialty!My diverse experience spans multiple industries, starting from a SAAS-based consultancy where I sharpened my skills in product development and lifecycle management. Transitioning to the fast-paced telecom industry, I immersed myself in its intricacies, establishing a reputation as a trusted expert. Currently, I'm venturing into the dynamic realm of logistics and supply chain at a Maersk-backed MENA Trucking startup. Here, I optimize end-to-end operations with precision and play a pivotal role in the commercial strategy to enhance overall customer experience.Data is my secret weapon. I leverage data-driven decision making to uncover opportunities, drive growth, and outsmart the competition. Market research acts as my compass, guiding me towards success.As a lifelong learner, I continuously pursue online courses, seek wisdom from industry experts, and stay ahead of market trends. Growth and innovation fuel my passions!Are you ready to join forces and create a game-changing future? Let's connect at wajahatali@khi.iba.edu.pk or +92300-0349699 and explore how we can achieve extraordinary milestones together. The sky's the limit!
Salesflo
View- Website:
- salesflo.com
- Employees:
- 77
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Customer Success Manager - EngageSalesflo Sep 2024 - Present
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Customer Success LeadSalesflo Jun 2023 - Sep 2024Karāchi, Sindh, Pakistan
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Account Manager- South RegionTrella May 2022 - Jun 2023Trella is a B2B technology platform and trucking marketplace that removes the trucking hassle by connecting shippers with qualified carriers to move and manage loads seamlessly. It has operations in Egypt, Saudi Arabia, Pakistan, and UAE and more than 725 shipping partners, including Coca-Cola, Maersk, Amazon, Unilever, Mondi, Henkel, Orascom, and Cemex. It also has more than 30,000 carrier partners, over 45,000 driver partners. Trella has raised a total of $49 million, including $31 million in equity funding, which makes it under Top 50 Most Funded Startups in the Middle East. -
Key Account ManagerRedtone Digital Services Feb 2021 - May 2022• 360° support for 20+ blue-chip accounts, contributing 45% of FSI & Tech segment's USD 300,000 revenue.• Increased profit margin by 15% & decreased the churn rate from 35% to 25% by maintaining effective relationship with clients.• Leveraged my industry connections and sales expertise to onboard over 15 call centers through a thorough sales cycle.• Executed market sizing and commercial launching project for SINCH-WHATSAPP CHATBOT. • Identify prospects, generate sales and add new prospects to meet revenue targets by adding partnerships and channels.• Led negotiations with the Google MENA & APAC team and planned customized business solutions for Google Cloud in Pakistan.• Oversee Team’s sales pipeline (Pre & Post Sales) and prepare competitions trends of the market to ensure growth. -
Corporate Sales ExecutiveTransworld Oct 2018 - Jan 2021• Achieved 93% of revenue targets in FY 2020 and ranked 2nd among 10 peers, despite pandemic and lockdown situations.• Responsible for handling Key Accounts worth USD 100,000 revenue & representing the region in RFQ’s & tenders.• Successfully closed over 25 new B2B accounts for the South region by leveraging the existing product portfolio.• Collaborated on the sales plan and marketing strategy for DDoS Mitigation solution prior to its official launch.• Developed and maintained long term commercial relationships with key accounts, including corporations, government, and enterprises• Prepare reports of progress and forecasts to internal and external stakeholders using key account metrics.• Penetration in new B2B markets & proposing new products as per market needs for revenue coverage.• Presented BI reports on a weekly and monthly basis to the line for reviewing the region’s sale performance. -
Business Development ExecutiveQbs Co Mar 2018 - Oct 2018Karachi• Lead generation, cold-call sales, prospecting, visiting customers, and analyzing potential markets to present our products.• Coordinate, Promote and participate in customer events and major Sales and Marketing events in the assigned cities.• Hired, coached, and trained a team of 4 x Sales rep, leading to a 15% improvement in customer pipeline conversion rate.• Responsible for end-to-end client training and serving as liaison between the business and technical teams. • Developing and maintaining an excellent understanding of the company’s target Clients• System and Business Analysis, along with recommendations to improve methodologies.• Project management using scrum methodology; experienced in working in sprints.• Developing low-level to high-level project plans and work breakdown structures -
Project CoordinatorState Bank Of Pakistan (Sbp) Jan 2016 - Jan 2018Karachi• Jointly conducted research with the State Bank of Pakistan and the Institute of Business Administration to collect data for policy-making and planning.• Led surveys on Consumer Confidence Index, Business Confidence Index, and Currency Demand.• Responsible for recruiting, training, and coordinating a team of 30 research enumerators.• Supervised the research team, managed communication and operations for the project.• Developed, implemented, and monitored research strategies, which were vetted by State Bank officials.• Shared facts and findings with the economics division of the State Bank.• Conducted quality control of data to ensure the authenticity of outputs on assigned variables in collaboration with the State Bank research division.• Identified strata and assigned sectors to enumerators based on their language expertise. -
Dwh-Bi InternMeezan Bank Limited Jun 2017 - Aug 2017Karachi• Identify, design, and implement internal process improvements, including automating manual processes and optimizing data delivery.• Build the models required for optimal extraction, transformation, and loading of data from a variety of data sources.• Work with stakeholders, including the executive, product, data, and design teams, to assist them in understanding data-related technical issues and provide support.• Develop strong relationships and work closely with product stakeholders to provide them with the data they need. -
Research Associate InternIndus Motor Company Ltd Mar 2017 - Apr 2017Islamabad• Conducted exploratory research of Toyota Corolla 2013-2017 at Rawal Motors and GT Motors Islamabad.• Research tools: .Customer Walk-In Interviews, Phone Calls & Focus Groups.• Research driven analysis was drawn to evaluate the degree of customer satisfaction by Indus Motors Company. -
Research Associate InternHigher Education Commission Sep 2016 - Oct 2016Center For Economic And Business Research(Cebr), Iba KarachiA research project of Higher Education Commission Pakistan in collaboration with Center for Economic and Business Research (CEBR), IBA Karachi. • The project was about the overall well-being of Pakistani citizens. • First ever survey like this being conducted in Pakistan.• Collected the responses of the citizen from different areas on the basis of a defined questionnaire prepared by HEC & CEBR officials. -
Social InternLiaquat University Of Medical And Health Sciences Jun 2015 - Aug 2015Jamshoro• Research to identify University's administrative, academic and political issues• Conducted an interactive survey by interviewing the students, complete the required sample, and submitted a brief report including analysis and recommendations.
Muhammad Wajahat Ali Skills
Muhammad Wajahat Ali Education Details
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(Computer Science) -
Superior College Of ScienceA-1
Frequently Asked Questions about Muhammad Wajahat Ali
What company does Muhammad Wajahat Ali work for?
Muhammad Wajahat Ali works for Salesflo
What is Muhammad Wajahat Ali's role at the current company?
Muhammad Wajahat Ali's current role is Head of Customer Success | SAAS | Commercial Strategy | Enterprise Sales.
What schools did Muhammad Wajahat Ali attend?
Muhammad Wajahat Ali attended Institute Of Business Administration, Superior College Of Science.
What skills is Muhammad Wajahat Ali known for?
Muhammad Wajahat Ali has skills like Microsoft Office, Customer Service, Management, Microsoft Excel, Microsoft Word, Leadership, Powerpoint, Research, Public Speaking, Project Management, Event Management, Public Relations.
Who are Muhammad Wajahat Ali's colleagues?
Muhammad Wajahat Ali's colleagues are Shahzore Ali, Kamal Shams, Awais Ahmed, Tanveer Ahmed Kaka, Hasan Shafi, Hifza Rajput, Sameer Khan.
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Muhammad Wajahat Ali
Karachi Division -
Muhammad Wajahat Ali
Power Bi Developer | Python Expert | Automation Specialist | Ml Engineer | Data Analyst | Data Scientist | Fraud Analyst | Data Visualization | Ai Consultant | Financial Automations | Reconciliations Expert | Bi TrainerKarachi Division
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