• Develop scope and define backlog items (epics/features/user stories) that guide the agile software development team• Solve product-related problems, make decisions, and complete trade-off analysis to stay on track towards business deliverable commitments• Draft key objectives and results, strategies and apply the data for the product to make business decisions• Possess a fundamental understanding of end-to-end customer experience integration and dependencies• Collaborate with stakeholders during the visioning and concept development of a product• Owns the product roadmap• Accountable for the created product(s), delivering in the product model and communicating the product needs with business partners• Assess value, develops cases, and prioritizes stories, epics and themes to ensure work focuses on those with a maximum value that are aligned with product strategy• Identifies and helps the client understand the business model, value and value proposition• Develop and maintain an appropriately prioritized backlog of user stories for implementation• Develop appropriately detailed specifications for the product features so they are clearly understood by the development teams• Represents team in front of stakeholders, clients or users• Work closely with product management and senior management in order to create a product that fits the company portfolio

• Develop sales and marketing strategies to drive sales growth in the assigned area.• Develop and manage an efficient distribution network to improve sales performance.• Manage the sales team for sales growth and revenue enhancement.• Conduct market research to understand competitors and market trends.• Provide innovative ideas and suggestions to improve the market presence.• Coordinate with Sales & Marketing teams to enhance sales performance.• Maintain relationship with existing customers for repeat business.• Build sales culture and sale centric atmosphere among the team members.• Maintain contacts with financial center personnel, professionals and personal contacts to build referrals.• Provide timely feedback to the sales personnel regarding their sales performance.• Provide training, educational workshops and challenging opportunities for enhancing career growth of employees.• Conduct business plan review meetings with sales team.• Develop creative promotional strategies to attract more customers.• Appreciate the contributions and accomplishments of sales employees through the proper rewarding mechanism.• Develop the performance improvement plan for the sales team to meet performance goals.

• Coordinated the Novartis Oncology Access Pakistan (NOA-P).• Reporting to Franchise Heads and NOA-P Manager.• Registration & Financial Evaluation of the Customers.• Identify Corporate & potential customer. • Communication and finalization with corporate clients.• Negotiation with potential customer & settlement in Installments.• Coordination with NGOs & Pakistan Baatiul Maal for funds.• Credit Sale Recovery and adjustments.• Coordination with Healthcare institutions (AKUH, PNS Shifa Hospital)• Data management & Invoice generating by using Oracle Applications• Communication with lose to follow-up customers • Submission of Adverse Event Reporting.• Stock Forecasting & Generating demand for different stations• Customer Relationship Management • Follow up for Promotional Material from Vendors.• Collection of feedback from different stations• Ensure implementation of SOP’s, follow up as necessary.

• Corporate Seminars for different companies.• Meet and greet each client daily, provide personalized high touch customer service.• Create the desired conference and meeting clients’ needs through active communication, planning, and team leadership.• Understand the importance of reaching the clients’ expectations.• Coordinate and communicate client needs prior to the program with operations, audio visual and catering staff.• Ensure implementation of SOP’s, follow up as necessary.• Handle day to day challenges clients present while driving towards a solution.• Ensure maximum utilization of space to achieve yearly utilization goals.• At the finish of an event, ensure that all meeting details have been properly captured in EMS.• Participate in daily operations meeting as well as weekly review.• Execute pre-conference call/meeting, and post-conference call/meeting when applicable.• Manage space issues, escalate unresolved issues to lead planner, manager.• Cover reception desk essential functions; answering telephone calls, returning emails promptly.• Work closely with Central Reservations to ensure proper booking procedures.