Matthew Walker Email & Phone Number

London Area, United Kingdom

England, United Kingdom

I was lucky enough to be on a sabbatical when chat GPT was first release. The result, for better or worse meant I spent a lot of time talking to robots and got quite good at it.I am part of a startup that builds AI products but I also enjoy helping others learn how to make the most of these new fangled tools.I have experience with 1-2-1 and group sessions and am also interested in public speaking events.

United Kingdom

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Internal business consultancy.- Automation of business processes- Fostering continuous improvement culture- Implementing and maximising digital tooling (chatbots, ITSM platforms, etc.)- Incorporating tax rebate checks into new business proposals (£2.5m p.a)- C-level reporting - Bottom-up change culture

London, England, United Kingdom

Brighton, United Kingdom

Crewe, United Kingdom

I manage the most severe and high profile, multi client impacting incidents as part of the 24/7 shift team.- Awarded a place on the 2018 Service Management Centre Talent Program

Crewe, United Kingdom

Responsible for managing the real time resolution of IT issues that cause major disruption to our clients’ businesses. I drive forward and support technical voice conferences whilst leaving a clear audit trail of discussions, decisions and actions. I provide regular updates to senior stakeholders in both the client organisation and Atos. During downtime, I apply my creativity to streamline, redesign and automate our business processes.- I identified and developed a solution to address… Show more Responsible for managing the real time resolution of IT issues that cause major disruption to our clients’ businesses. I drive forward and support technical voice conferences whilst leaving a clear audit trail of discussions, decisions and actions. I provide regular updates to senior stakeholders in both the client organisation and Atos. During downtime, I apply my creativity to streamline, redesign and automate our business processes.- I identified and developed a solution to address over £300,000 worth of redundancy within Atos’s recruitment process based around delayed security vetting severely limiting new appointees’ ability to contribute to front line work for many months- I achieved an ‘outstanding’ appraisal score when assessing my graduate programme performance- I automated daily reporting tasks using self-taught visual basic scripts Show less

Gillingham, Dorset

Merck KGaA is a multinational chemical, pharmaceutical and life sciences company.My responsibilities include:• Managing the day to day running and troubleshooting of the department's largest account• Leading a process improvement and vendor management team

Gillingham, Dorset

Sigma-Aldrich is a international chemical company. I work in their Strategic Sourcing Services team for clients such as Glaxo Smith Klein. I divide my time between helping the Strategic Sourcing team with their activities (see prev. role as Procurement Rep.); improving systems to increase efficiency and to minimise potential for human error; and working as a key member in a new internal team of chemists, set up to improve our specialised custom chemical synthesis service.•… Show more Sigma-Aldrich is a international chemical company. I work in their Strategic Sourcing Services team for clients such as Glaxo Smith Klein. I divide my time between helping the Strategic Sourcing team with their activities (see prev. role as Procurement Rep.); improving systems to increase efficiency and to minimise potential for human error; and working as a key member in a new internal team of chemists, set up to improve our specialised custom chemical synthesis service.• Received a company wide award for working above and beyond my job description after twomanagers nominated me for helping a pressured, under staffed team.• Developed a proposal for a lunch time Excel club within Sigma-Aldrich which I presented to seniormanagement. The company support my club and I now lead a fortnightly interactive club to helpemployees use Excel more effectively within their work• Promoted in my first year with the company• Took the initiative to develop a training package for new employees. My line manager has attributed the fast progress of two new employees to my training• Management have written process improvement into my new job description in recognition of mycontributions and interest in this aspect of my work Show less

Gillingham

My day to day tasks included sourcing bespoke research chemicals, advising colleagues on chemistry queries, placing orders for clients, communicating with both clients and suppliers via email and telephone. As a team we work together, dividing up a constantly fluctuating work load.In this role I had had the opportunity to explore my personal interest in process improvement. The improvements I made included setting up automatic order confirmations and working to improve how the Strategic… Show more My day to day tasks included sourcing bespoke research chemicals, advising colleagues on chemistry queries, placing orders for clients, communicating with both clients and suppliers via email and telephone. As a team we work together, dividing up a constantly fluctuating work load.In this role I had had the opportunity to explore my personal interest in process improvement. The improvements I made included setting up automatic order confirmations and working to improve how the Strategic Sourcing business can fit within Sigma-Aldrichs main business model of direct purchasing. I asked to be enrolled on and have attended a Microsoft Excel course that have helped me make better, easier to use spreadsheets that will provide management with higher quality data. The course has also set me up well to run my monthly Excel club. Show less

Working on tills, managing the agriculture and small pet sections of the shop floor and dealing with customers both face to face and via the phone.

Bachelor'S Degree

High School