Mwape Mwansa Email and Phone Number

Microsoft certified professional with MCSA Windows 2016, able to work with software Installation, DNS, DHCP, Identity (AD DS, Group Policy). I have a Diploma in Computer Studies, A post graduate in Marketing with Charted Institute of Marketing(CIM). ITIL V3 Certified Support Engineer with over 7 years proven experience in this environment and well-versed with Microsoft Exchange, Microsoft office 365 and basic networking support for end users. I am a highly efficient, customer centric, results driven person. I am able to work to an excellent standard under considerable pressure whilst presenting a positive image to clients & colleagues.