Corporate Strategy and OperationsFounded Jump Start Tutoring, Inc. with staff of two tutors servicing one school district and expanded to staff of twelve tutors servicing fifteen school districts.Increased annual revenue by over 300% by transforming the company from house-to-house operation to a full service corporate tutoring and test preparation facility.Devised a strategy to differentiate from competitors by using a customer service centric model which includes newsletters, progress reports and a personalized curriculum.Created innovative business plan that focused on generating profits within the private tutoring market.Manage all accounting and payroll functions, supervise company operations, and resolve team conflicts.Provide periodic pro bono tutoring services to students in economically challenged situations.Client Prospecting and RetentionResponsible for increasing revenue through creating and maintaining referral networks and building positive relationships between guidance counselors, clients and parents.Developed marketing campaign, corporate website (www.jumpstarttutoring.com) and social media sites.Generate leads and establish brand awareness with periodic information sessions in targeted schools.Facilitate college experience discussions between new and prior clients through in-house Alumni network.Staff Training and DevelopmentRecruited and trained more than 100 contracted instructors over 15 years of operation.Designed customized training materials to help staff instruct students in covering material for standardized testing.Establish programs to evaluate and determine staff pay-rates and incentive plans.Develop staff capabilities and implement company policies through training workshops.AchievementsGrew client base from 20 to 85 students annually with over 1000 clients to date.Personally instructed and mentored more than 650 students.Scouted and established 2 locations to support needs of surrounding school districts.