Production Officer
Current• Experienced in complete Processing & issuance of insurance documents from Inquiry till delivery & signing of Policy.• Prepare documents such as Policy Wordings, Beneficiary User’s Guide, Policy Schedules and Request Forms accurately• Respond to business queries from participated Insurance companies or clients effectively and efficiently. • Co-ordinate with the Technical Department on validated quotations, Table of benefits and loadings.• Update operational departments such as Claims, Network, and MCC department on Policy adjustments, Cancellations, Refunds, and Renewals.• Provides excellent customer service to the PIC’s with a view to achieving maximum client satisfaction.• Print MedNet Free Access Cards, personalized SOAPs as per set guidelines and turnaround times