Waseem Abbas Email & Phone Number

Experienced IT professional with a decade of expertise in IT administration and project management. Skilled in network and server management, technical support, security measures, and user training. Proficient in G Suite, MS Office 365, and social media management. Strong background in vendor coordination, budget management, and optimizing IT operations for enhanced productivity and efficiency. MPhil in Computer Science and diverse certifications enhance capabilities.Network and System Management Installed, configured, managed, and maintained computer networks, workstations, and server systems. Monitored network infrastructure, including firewalls, routers, servers, and Wi-Fi controllers. Administered Windows Server environments, handling configurations, updates, and troubleshooting.Technical Support and User Training Provided technical support for devices, maintaining systems and ensuring optimal hardware performance. Offered technical support for online meetings, ensuring operational sound and video devices.• Provide technical support for desktops, laptops, and peripherals as needed.• Troubleshoot hardware, software, and network issues to minimize downtime.• Install, configure, and maintain systems and applications to support business operations.• Conduct hardware repairs, replacements, and upgrades to optimize performance.• Assist with software installation and provide user training to enhance productivity.Security and Maintenance Implemented robust security measures and conducted regular audits to rectify vulnerabilities. Ensured security of hosting and domain infrastructure through timely updates. Maintained accurate inventory of all technological devices and backup tapes.Project and Vendor Coordination Fostered smooth project execution through vendor coordination and communication. Developed and managed budgets for tenders, aligning financial resources with project needs. Planned and coordinated IT-related equipment installations and enhancements.Application and System Support Implemented and maintained G Suite/Google Workspace and MS Office 365. Provided end-user support for various applications and managed disk space across networks. Managed ERP system access, including role-based permissions and training.Communication and Collaboration Enhanced online presence through social media management, live event streaming, and content dissemination. Developed and maintained positive working relationships, supporting team goals and fostering a collaborative environment.

Listed skills include Programming, Microsoft Word, Microsoft Office, C++, and 24 others.