General Manager
Renton, Wa, Us
Opticon, Inc. is the North American subsidiary of Optoelectronics in Japan, a global manufacturer of automatic identification equipment.• Responsible for $20M P&L and 7 direct reports along with a >$1M annual personal quota• Cut operations expenses from 51.46% to 26.25% while maintaining and growing revenue• Reorganized 80% of the company to achieve significant annual profit after years of losses under previous management• Doubled top line revenues within two years of managing the company• Directly responsible for sales, marketing, finance, engineering, development and production departments• Became the first American employee to bridge cultural differences between US, European, and Japanese offices resulting in open lines of communication and collaboration between employees• Introduced emerging technology to market in the form of wireless e-paper based electronic shelf labels• Managed new mobility business unit while taking new products to market, coordinating regulatory and commercial certifications, entrance to mobile carriers, and establishing direct and channel distribution models• Created services model to sell software and repair contracts with monthly billings adding 5% to top line revenue with no additional cost• Managed product hardware development from a market requirements, quality, and logistics perspective including contract negotiations and vendor selection• Led the engineering department to register 28 new technology patents• Defined, developed, and implemented global business processes including support/repair training, parts supply chains, MOQ, forecasting, and lead time management• Responsible for all international contacts including OEM, ODM, and CM partners for the purpose of supply chain management, forecasting, ordering, RMA, billing, and contracts• Performed all hiring/firing, handled all legal issues, wrote and met or exceeded all annual budgets
