Max Watson Email and Phone Number
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I’m an IT professional who seeks out harmony both in my personal life and in the workplace. I’ve worked in IT infrastructure and services as a support specialist for the the past 8 years addressing tasks ranging from password management to system implementation and design. At Summa Health System, I was provided the opportunity to work with diverse teams and vendors to implement secure messaging across their emergency department as well as voice over IP within their patient facing call centers. When I’m engaged in projects that push the boundaries of both the existing practice and standards of operation, as well as forcing me to grow intellectually, I’m re-enforced by excitement and an energy that drives me to find solutions that work.
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Software Development Engineer In Test IiAmtrust Financial Services, Inc. Apr 2023 - PresentNew York, Ny, Us
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Software Development Engineer In TestAmtrust Financial Services, Inc. Nov 2019 - PresentNew York, Ny, UsAutomation testing subject matter expert for US Core Workers Comp. delivery teams. Direct support, management, and delegation of tasks for several vertical delivery teams under the Workers Comp. application.Design, development, and implementation of SpecFlow in-sprint automation.Design, development, and implementation of ANAWC Automation Framework.Board grooming and User Story / Task creation for US Core Workers Comp automation team.Documentation of automation review and in sprint automation processes.Training and mentorship of new SDETs in the US Core QA services development team.Created ADO test plans and releases for running scheduled and manual automated Worker’s Comp. and batch tests. Approver for pull requests, pipelines, and releases. Updated and improved rate testing process to facilitate same day automation of high priority rate updates.
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Full-Stack Java StudentTechnical Experience May 2019 - Aug 2019Completed projects:Vending Machine applicationNational Park Campground Reservation ApplicationNational Park Weather ApplicationTimeClock Web AppTE Gram Social Media Web App14-week Java coding bootcamp learning how to develop dynamic full-stack software applications using the Java, Spring MVC, Object Oriented Programming, Responsive UI DesignVersion control (GIT and SVN), Technical documentation, Database design, Responsive application design, Integration and unit testing
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Service Desk SpecialistCovia Aug 2017 - Dec 2018Independence, Ohio, UsFacilitate change requests to Mitel phone system; extensions, DIDs, voicemail accounts, and IT service desk call queue.Support of business critical systems during a full domain/network migration. Documentation of new and existing processes for both end users and internal support.Management of support tasks through hosted ticketing system ( ServiceNow ) to track Incidents and requests for software and hardware.Documentation of new and existing processes for both end users and internal support.Domain account management through active directory.Administration and maintenance of mobile phone and conference bridge accounts.PC hardware and software support (Win 10 / 8 / 7) for offices, plants and terminals in a 24/7 production environment. -
Pc Support TechnicianSumma Health System Mar 2014 - Jul 2017Akron, Ohio, UsCollaboration between vendors, clinical and technical staff in the design, deployment and training of system wide secure messaging platform. Technical support for clinical and nonclinical systems, including desktop and VOIP phone support ( Skype for Business and Cisco ). Setup and support of video conferences and desktop sharing. Support and troubleshooting experience with Citrix virtualized desktop and applications.Management of support tasks through internal ticketing system ( Heat ) from beginning to end including creation of ticket, assignments, documentation, and maintaining communication with end users.Call center phone system administration and support including call flows, dial plan, workgroup and user configuration / setup, and software / hardware installation.MDM system administration using MaaS 360, configuration of organization wide mass notification system, and the deployment of 400+ iPhones / 250+ emergency preparedness iPhones / 200+ Cisco phones across multiple campuses. -
Information Technology InternSumma Health System Sep 2013 - Mar 2014Akron, Ohio, UsDeployment and support of the phone system used Summa's Patient Access Center (call center)
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Network Services SpecialistHmwire International Jun 2012 - Dec 2013Development of a dynamic cable specification and quotation system for the company's flagship product using PHP and MySQL. Administration and maintenance of web server and database including updating company website backend and frontend.Support and maintenance of network infrastructure and connected devices including desktop support.
Max Watson Skills
Max Watson Education Details
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Tech ElevatorComputer Science -
Kent State UniversityComputer Science And Physics
Frequently Asked Questions about Max Watson
What company does Max Watson work for?
Max Watson works for Amtrust Financial Services, Inc.
What is Max Watson's role at the current company?
Max Watson's current role is Software Development Engineer.
What is Max Watson's email address?
Max Watson's email address is mw****@****ent.edu
What is Max Watson's direct phone number?
Max Watson's direct phone number is +144056*****
What schools did Max Watson attend?
Max Watson attended Tech Elevator, Kent State University.
What skills is Max Watson known for?
Max Watson has skills like Active Directory, Windows 7, Voip, Android Development, Healthcare Information Technology, Php, C++, Computer Hardware, Java, Ajax, .net, Sql.
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