Windows Server 2012 R2, Windows Server 2012, Windows 2008 Administration, MS Exchange 2010 Administration, MSSQL 2008 Database Administration, Cisco routers and switches and Cisco ASA firewall management, HP Blade servers Data Center Administration. Cisco Wireless LAN Administration, Supervise all Managed Services Providers for Internet services, Wide Area Network services, Printing services, Document Management Services and PABX. Event Management, Information Security.

IT Support, ICT4D

ICT Support, ICT4D,M4D.

Editing school level textbooks, proofreading camera ready copies, checking pre press films, liaising with illustrators, conducting seminars/workshops for authors and taking meeting notes.Provides IT support to 3 Mac 0S X users, 8 Windows XP Professional users and administer a Windows 2008 Enterprise Server.Furthermore actively ensure smooth operations of the company in Nairobi and Kenya in general by setting up office, LAN, receiving equipment and fittings. Liaise with service providers and suppliers.

Save the Children UK, Nairobi office as a network administrator with supervising administration of Windows 2003 domain: Including an Exchange 2003 email server, Windows 2000 file server, Windows 2003 DHCP & DNS server for 150 local and 70 remote users, adding/removing users and computers from the domain. Also tasked with helpdesk duties: troubleshooting, configuring and maintaining PCs and laptops. Regular preventive maintenance: Removing dust particles, installing Windows XP & Vista software patches, updates, installing up-to-date anti-virus software and patches, disk defragmentation and hardware upgrades, removal of malware from infected PC’s and flash drives. IT Asset management: Recording data about computer equipment and peripherals including specifications, warranty information, service contracts, spare parts, purchase date and expected lifetime. Ensuring Internet connectivity: Including monitoring Internet usage statistics, ensuring uptime of both local and remote Internet links on VSAT and WiMAX and ensuring timely resolution of Internet outages. Managing LAN connectivity for users: Assigning wireless LAN passphrase keys to visitors and LAN users and extending LAN. Event support for conferences, seminars and training: including installing, configuring and technical support for LCD projectors, screens and LAN network switches. Site survey and evaluating bids for office LAN cabling. Relocation of organization LAN to new offices.

IT maintenance officer with responsibility for LAN, 30 XP Professional users, Windows 2000 domian Duties also included the maintenance, regular updates and design of 3 company websites in XHTML, CSS, Flash and JavaScript. In addition, creative design of commercial adverts and film promotional material using Fireworks MX 2004 and Nero Vision DVD authoring software. Liaising with cinema clients for production and previewing of on-screen advertising.