M. Wayne Smith

M. Wayne Smith Email and Phone Number

General Liability Property and Casualty Claims Specialist at Harleysville Insurance @ Harleysville Insurance
harleysville, pennsylvania, united states
M. Wayne Smith's Location
Nashville, Tennessee, United States, United States
M. Wayne Smith's Contact Details

M. Wayne Smith personal email

n/a

M. Wayne Smith phone numbers

About M. Wayne Smith

I have been in the insurance industry for over 20 years experienced with Investigation and handling of Complex Litigation in the lines General Liability, Construction Litigation, Personal and Commercial Automobile Insurance claims. I am a motivated self starter and able to work independently as well as working in a team environment. Most would described as being patient, caring, dependable, trustworthy, outgoing, personable and can get along with most anyone. I have always enjoyed helping others and bringing a smile to a frown. While challenges are to be expected, to me there’s no greater feeling than helping someone through a tough time, through the unknown of an unfortunate loss suffered by an accident. Helping and or teaching others holds many lasting rewards.My Goal is to continue my career helping others both internally and externally. All that I ask for in return is respect and acknowledgment of who I am and the positive impact of my abilities that can't be obtained from a text book. While education and continuing education is essential and wonderful, there's something to be said about hands on experience technical abilities which seems to be becoming a lost art.Specialties: Investigation, evaluation, and negotiation. Internal and external customer service.Analizing policy coverages.Written communication.Verbal communication.

M. Wayne Smith's Current Company Details
Harleysville Insurance

Harleysville Insurance

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General Liability Property and Casualty Claims Specialist at Harleysville Insurance
harleysville, pennsylvania, united states
Employees:
573
M. Wayne Smith Work Experience Details
  • Harleysville Insurance
    Construction Defect Litigation Specialist
    Harleysville Insurance Apr 2004 - Present
    Nashville, Tn
    Investigate, negotiate, settle, deny or disclaim complex litigated and non-litigated construction defect losses involving single family dwellings, multiple housing projects and commercial developments. Work through complex coverage issues, including but not limited to the applicability of policy coverage, exclusions and endorsements within the commercial liability policy. Determine coverage trigger for the jurisdiction in which the loss encompasses. Determine time on risk and number of policy terms and additional insurers potentially exposed. Recommend involvement of coverage counsel on an as-needed basis. When appropriate assign and work with defense counsel to establish best possible defense and strategy to bring claim to timely conclusion. Attend mediations and direct negotiations accordingly. Work closely with experts as needed to access causation of damages, cost and best course of remediation. Requires negotiating and compromising with multiple parties and co-carriers, which may include contributions from insureds. Often requires reviewing project contracts to assess claims for additional insureds and determining application of additional insured endorsements and exclusions.
  • Harleysville Insurance
    General Liability Property And Casualty Claims Specialist
    Harleysville Insurance Jul 2001 - Present
    Nashville, Tn
    Investigate various losses, including but not limited to slip and falls; fast food related claims such as burns, foreign objects served within food and alleged food poisoning; landlord liability claims; and contractor liability claims. Issue reservations of rights and disclaimers when needed. Investigation often included taking recorded statements; locating witnesses; and reviewing applicable statutes which may govern landlord liability, municipality liability and contractor liability. Review lease agreements and work contracts as needed. Assuming liability is accepted, negotiate the property and/or injury claims to conclusion which often included negotiating with attorneys. Review medical and other specials to assist in determining the value of injury claims. Work with independent adjusters/property appraisers as needed. Work with special investigations unit and insurance departments as warranted.
  • Direct General Insurance
    Sr Claims Adjuster, Claims Mgr., Claims Supervisor, Claims Auditor / Analyst
    Direct General Insurance Mar 1992 - Jul 2001
    Supervise claims unit by giving direction and training as needed. Answer consumer complaints and insurance department complaints. Develop criteria for and audit files for regional claims offices. Work with actuarial department to analyze claims trends and reserving practices. Work closely with information technology department, programmers and actuaries for development and implementation of enhanced AS400 claims system. Assist in training claims personnel on its use.
  • Direct General Insurance
    Claims Mgr / Auditor
    Direct General Insurance 1992 - 2001
  • Beaty Chevrolet, Knoxville, Tn
    Assistant Body Shop Manager
    Beaty Chevrolet, Knoxville, Tn Oct 1991 - Mar 1992
    Assist with office/managerial functions associated with warranty for new car customers, inspect completed vehicles for proper repairs, assisted with time sheets to determine payroll, write estimates, oversee repairs and shop operations. Work with insurance carriers to agree on reapir cost of damaged vehicles.
  • Permanent General Insurance, Knoxville, Tn Claims Office
    Automobile Claims Appraiser, Claims Adjuster
    Permanent General Insurance, Knoxville, Tn Claims Office Jan 1987 - Oct 1991
    Inspect and complete itiemized estimate of damages. Work with Body Shops to establish agreed repair amount. Conduct ACV values on total losses.

M. Wayne Smith Skills

Claim Liability Insurance Property And Casualty Insurance Claims Handling Commercial Lines Legal Liability Litigation Casualty Construction Law Mediation Claims Resolution Excess Commercial Insurance Product Liability General Insurance Subrogation Claims Negotiation Investigation Analysis Problem Solving Customer Service Teamwork Risk Assessment General Liability Customer Relations Microsoft Office Excel Word Research Powerpoint Ability To Multi Task Internet Research Policy Analysis Group Work Evaluation Risk Evaluation Microsoft Word Microsoft Excel Casualty Insurance Claims Management Image Processing As400 Internet Data Analysis Internal Audit Photo Editing Interviewing Web Services Wireless

M. Wayne Smith Education Details

  • Iia Online Study
    Iia Online Study
    Ethics For Claims Professionals
  • Kaplan University, On Line Correspondence Studies
    Kaplan University, On Line Correspondence Studies
    Performing Home Inspections
  • Webce
    Webce
    Construction Risk Insurance Specialist
  • Iia Online Study
    Iia Online Study
    Aic Courses 33, 35 And 36
  • Iia / Class Room Study, Knoxville, Tn
    Iia / Class Room Study, Knoxville, Tn
    Ins 21, 22, & 23

Frequently Asked Questions about M. Wayne Smith

What company does M. Wayne Smith work for?

M. Wayne Smith works for Harleysville Insurance

What is M. Wayne Smith's role at the current company?

M. Wayne Smith's current role is General Liability Property and Casualty Claims Specialist at Harleysville Insurance.

What is M. Wayne Smith's email address?

M. Wayne Smith's email address is m.****@****ast.net

What is M. Wayne Smith's direct phone number?

M. Wayne Smith's direct phone number is +121525*****

What schools did M. Wayne Smith attend?

M. Wayne Smith attended Iia Online Study, Kaplan University, On Line Correspondence Studies, Webce, Iia Online Study, Iia / Class Room Study, Knoxville, Tn.

What are some of M. Wayne Smith's interests?

M. Wayne Smith has interest in Fishing, Children, Loss Control, Education, Environment, Science And Technology, Building Materials, Human Rights, Family, Damage Analysis.

What skills is M. Wayne Smith known for?

M. Wayne Smith has skills like Claim, Liability, Insurance, Property And Casualty Insurance, Claims Handling, Commercial Lines, Legal Liability, Litigation, Casualty, Construction Law, Mediation, Claims Resolution.

Who are M. Wayne Smith's colleagues?

M. Wayne Smith's colleagues are Robert Badger, Darren Pulizzi, Laura Lawrence, Debbie Kane, Elizabeth Poynter, Kevin Vandenberg, Ira Bingham.

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