Michael Beamon Email & Phone Number

Richmond, Virginia Area

• Defined and executed processes and procedures covering many production operations and support areas ensuring that the agency met specific service level agreements. Assisted management with oversight of key operations.
• Actively identified production problems, engaged others as needed and participated in bringing incidents to a timely and acceptable resolution
• Partnered with operations to save 8 man-hours per week and eliminated the cost associated with physically printing obsolete reports
• Monitored application server software to ensure compatibility between production and non-production environments, this ensured that all environments were in-synch and ready for the next scheduled deployment

Richmond, Virginia Area

• Communicated with users to gather project requirements, perform system analysis, estimate resource and time requirements for projects and project status reporting. Created/modified NATURAL modules for both online and.
• Implemented a legislative-driven project to differentiate monies earned by our members before a certain date resulting in a more accurate accounting of retirement funds for members
• Worked on a project team that sent mainframe created documents to the server environment to be printed, resulting in a more professional communication being sent to all members and enhancing the VRS brand
• Completed a legislative-driven project to properly categorize all active/deferred members allowing the agency to properly administer member benefits

Richmond, Virginia Area

• Member of group was responsible for Accounts Receivable/Billing, Accounts Payable, Revenue Refunds and Returned Checks. Gathered requirements from users, developed time estimates and wrote code specifications in.
• Assisted in successfully completing Y2K changes for all of the agency’s fiscal systems resulting in no system downtime