Mike Crowe Email & Phone Number

Charlotte, North Carolina, United States

RETAIL SOLUTIONS PROVIDER OF DATA-DRIVEN CUSTOMER INSIGHTS Gen AI experience using langchain to summarize Sharepoint documents into RAG vector databaseEnhanced Data and Analytics Platform's capabilities in Databricks by migrating from parquet to Unity Catalog, handling terabytes of data and billions of transaction records.Modernized Databricks ETL pipelines to improve efficiency and scalability.Guided the team in adopting best practices, including formalized design reviews, PR standardization, and team training sessions.Focused on building team competencies in Python programming, command-line tools, and SDK usage.FORTUNE 500 FINANCIAL SERVICES COMPANYManaged privacy-related ingestion and processing, ensuring compliance and ethical handling of sensitive customer data utilizing Spark and Python technologies.Processed opt-outs, managed over 200 data sets for proper structure and organization.Collaborated with engineers and analysts to ensure accessibility and usability of data.Provided production support, monitored systems, and responded to alerts.Deployed new features in support to data privacy initiates of the organization.CONSULTANT FOR HIGHLY RANKED FINANCIAL SERVICES PROVIDER Delivered significant analytics capabilities across multiple lines of business.Implemented a scheduled ETL ingestion from Microsoft SQL Server and other ad-hoc data sources using JDBC into AWS Glue/Lake Formation utilizing AWS Lake Formation, Glue, PySpark, and other AWS services.Reverse-engineered SQL Server stored procedures as a basis for the PySpark code, including implementing multiple ingestion methods.Ensured compliance with regulatory, legal, and information security requirements.

Charlotte, North Carolina, United States

Extensive experience developing/deploying and automating Serverless AWS Lambda microservices within the financial industry.

Charlotte, North Carolina, United States

Deep dive automating data ingestion into an AWS Data Lake using AWS Glue. Developed deployment processes using AWS SDKs and git source control to formalize revision management and standardized deployment methods.

Greenville, South Carolina Area

Extensive experience working with clients/end customers, gathering high level requirements, developing technical solutions and implementation plans, and leading teams using both traditional project management and agile methodologies to successful implementation of desired products.Container based application using API based platforms and a microservices architecture. Experience with Docker orchestration tools, deployment strategies and log aggregation. Linux server administration experience, including server automation (using Ansible and Puppet), Cloud configuration (using Vagrant and Terraform) and monitoring. Embedded programming expertise including C++, Assembly, Python and Lua. Includes device driver development, firmware configuration, application setup/development, VoIP implementation, high-speed firmware flashing using JTAG, OTA firmware deployment, etc.Extensive experience interconnecting embedded devices with server infrastructures, including bandwidth optimized protocol design and implementation.

Strategic Account management and development for Intel, Altera, Philips Semiconductors, and other Tier 1 semiconductor suppliers. Includes account executive management engagement, global account communications and coordination, and opportunity development. Systems Integration sales focus, utilizing higher level systems products such as motherboards, memory, and displays. Advanced training in Focus Selling and Power Base Selling account development methods. These methods focus on addressing customer needs as a trusted advisor, and developing solutions for customer requirements based on high-level customer requirements.Responsibility for Western North Carolina, South Carolina, and Eastern Tennessee accounts.

Sales Engineer -- Responsible for top Strategic Accounts for Future, including Solectron (Charlotte). Drove Solectron business to more than $1M/yr in sales and to one of the top branch accounts.Technical Sales Manager (FAE) -- Engineering support responsibility for Future accounts throughout NC and SC, providing solutions for customer requirements tailored to Future’s capabilities.

Engineering Development: Hardware, Software, and Firmware development responsibilities. Developed HHP’s first RF communication protocol interconnecting portable data collection terminals.Systems Integration: Architected and designed data collection system for Fritz International, a Chinese freight consolidation company. Oversaw data collection operations in mainland China for Fritz’s 1992 operations.Technical Service: Supported customer VAR network, including end customer development and debugging.

Charlotte, North Carolina Area