Mark Werner Email & Phone Number

Downingtown, PA, US

New York, New York, US

Managed integrations for the Global Tenders and Contract System built on the SFDC platform.Implemented Snowflake Data Warehouse to support downstream analytics.Designed and delivered bi-directional integration between GTCS and SAP Sales Order Management Module.Worked closely with business sponsors as well as several different technical teams.Managed.

North York, Ontario, CA

Radnor, PA, US

Build and Maintain data pipelines from source systems into AWS Redshift data warehouse utilizing Etleap.Manage and optimize performance of AWS Redshift data warehouse.Administrator and Lead BI Developer for eMoney's Looker implementation.Responsible for establishing and overseeing the Internal Systems' data governance plan.Mentor junior team members as.

Philadelphia, Pennsylvania, US

Managed Salesforce.com team responsible for the implementation and management of a dedicated Salesforce.com instance for the company's Group Purchasing Organization (GPO) initiative.Managed data migration efforts to migrate one GPO business unit from it's legacy Salesforce.com instance into the newly created unified instance.Utilized Pardot to manage.

Philadelphia, Pennsylvania, US

Designed and executed Data Migration plan to migrate entire legacy Salesforce.com data set into a newly designed instance of Salesforce.com utilizing DBAmp, SQL Server Management Studio, and Apex data loader.Part of global team to develop roadmap to implement future Salesforce.com functionality.Worked closely with business teams to understand business.

Wayne, PA, US

Salesforce.com Certified Platform App BuilderResponsible for requirements gathering and project documentation of special projectsUtilized gamification concepts to design “Points” system for Internal Sales Desk Developed training documentation and provided end-user training for new Salesforce functionalityCollaborated with Marketing and Sales Departments.

Philadelphia, PA, US

Provided technical support for a new Online Student Application on the Force.com platformMet with department leadership to discuss each group’s use of Salesforce.comCollaboratively developed roadmap to help Drexel leverage all Salesforce.com capabilitiesRe-architected Salesforce data model to improve reporting of Key Business Indicators

Salesforce.com Certified AdministratorSupported day-to-day activities for sales and technical groupAutomated daily import of sales data from ERP systemCreated reports and dashboards as requested by managementExtensive use of Apex Data LoaderCustomization of Salesforce.com via creation of Custom Objects and Workflow RulesBuilt Custom applications utilizing.

Automated existing business processes utilizing K2.net 2003 Workflow softwareStreamlined business processes to remove non-value-added stepsPublished end user documentation for all completed softwareConducted training sessions on completed software for internal employeesActed as liaison between internal business teams and third party consultantsPresented.

Created web application to allow customers to enter product sample requests on Sartomer’s website. This application provided an easier mechanism for the customers to request samples and monitor the status of these requests. This process eliminated approximated 40 data entry man hours per month.Developed internal web-based business applications using.

Provided First Level Helpdesk support for approximately 300 usersUtilized my MCSE certification to resolve issues when IT resources were limited

Bachelor, Science Chemical Engineering

Master, Business Administration

Master, Science Information Sciences