Manum Consulting partners with clients to create, plan and implement strategic solutions for lasting, positive change. The majority of our work includes qualitative research, strategic planning and future-focused counsel. We thrive in environments where we can work with all levels of staff and grow with teams as they take ownership of their own initiatives. Our clients span nonprofit and for-profit organizations across the United States, many of whom work in global contexts. Below is a small sample of projects completed through 2024: • Designed diversity, equity, inclusion, justice and belonging (DEIJB) program for a family foundation, including educational events for all staff and standing up an internal DEIJB committee with the president and chief executive• Developed two, consecutive organizational strategic plans with executive leaders for one of the top five largest PRSA chapters in the nation; provided audience analysis and revamped messaging to encourage deeper member participation • Led a communication strategy and training for NGO working to end female genital mutilation (FGM); worked directly with executive director, development director and grassroots organizers to construct narratives that reached more than 1,100 students in Gambia and sub-Saharan Africa, with an expected online audience of more than 100,000 constituents• Co-created and facilitated diversity, equity and inclusion trainings that leveraged the power of personal story, the arts, media, movement and humor to engage individuals in head and heart connections that promote deeper understandings of self and others

After leaving my full-time role at Global Ministries I continued as a consultant with progressive responsibilities, advising senior leaders and ensuring the chief executive's strategic initiatives are successful.I work directly with the General Secretary (CEO) and other c-level executives on special projects. As a strategic advisor to the General Secretary, I: • Advance strategic priorities and internal programs• Lead collaboration between multiple UMC agencies to align digital transformation initiatives including communication and marketing systems, and ensures initiatives are well-resourced through ROI reports, presentation and relationship management• Facilitate strategic planning meetings between multiple leadership groups• Work directly with leaders on change management for key projects• Manage progress reporting for multiple teams to ensure initiatives progress on time and on budget• Counsel communication teams through multiple leadership changes to strengthen team culture and advocate for support

As the Digital Engagement Manager I worked collaboratively with the Mission Engagement leadership team to develop and execute digital engagement plans in support of Global Ministries' overarching engagement strategies. As a part of my role I: • Led agency-wide systems transitions to new e-marketing system, website and online giving system, connecting constituent information to build a foundation for segmented marketing campaigns, a first in the agency’s history• Co-led Giving Tuesday campaign raising more than $640k for two brands through unified e-appeals and social media posts• Worked collaboratively with Communications, Partner Relations, Development and executive leadership teams to expeditiously distribute e-appeals for major disasters, raising more than $40k in 48 hours with each campaign• Managed team of two to develop and execute digital engagement strategies in support of agency’s overarching engagement goals leading to a 4.5% increase in social media engagement, more than 4,000 person increase in social media followership, launched three stakeholder newsletters and implemented two new social media brand pages• Sat as a strategic partner on the Mission Engagement leadership team, prioritizing agency goals for engagement and designing project outlines to ensure major goals are achieved for a team of 25 full-time professionals• Managed multiple vendor relationships to implement, build and sustain digital engagement spaces

CCA helps organizations and executives thrive in high-risk, high-stakes environments by discovering the truth, articulating it clearly, and using it to engage and persuade the individuals and groups most important to an organization’s success.My primary focus is in public hearing support, working directly with legal teams and regulatory affairs to prep witnesses for high-stakes environments. I leverage my expertise in ethnographic research, strategic planning and facilitation, leadership coaching and management coaching to: • Conduct in-depth issues research to support high-risk communication “bootcamps” and programs• Coach C-level executives to be helpful and persuasive in high-stakes communication encounters with tough stakeholders• Counsel teams through crisis to maintain and strengthen credibility• Build program agendas to meet client goals

I continued my college consulting role to contract with the North Texas Conference for four years. During this time I: • Designed and implemented online and social media communication plan responsible for growing website traffic from 150k to 650k in individual hits, with an average of 2.5 minutes spent on the website and 50 percent new visitors • Designed executive communications trainings for the North Texas Bishop regarding daily communication management• Created and maintained social media space for the Bishop, with more than 600 individual communications with constituents during Annual Conference• Constructed organizational narratives correlating with conference news that achieved more than 500 engagements per post on Facebook, Instagram and Twitter• Assisted Director of Communication to develop strategic communication strategy to strengthen relationships with conference pastors, lay leaders and church members

For more than 35 years, The Forum has served as a convening hub for those seeking to grow professional leadership and effectiveness skills in the field of DEI by engaging people, advancing ideas, and igniting change. It is hosted at Augsburg University located in Minneapolis, Minnesota.I held roles with progressive responsibility in a five-year tenure as a freelance contractor. During this time I: • Managed a $750,000 sponsorship portfolio, sustaining existing and generating new relationships for a period of two years• Developed and designed sponsorship packages in collaboration with Chief Production Manager• Worked directly with sponsors to ensure benefits were delivered in a timely manner• Collaborated on the organization's strategic plan with executive leadership• Co-facilitated logistic setup of 1,300 person annual conference as Production Assistant including welcome parties, keynote sessions with VIP speakers and presenters, and executive diversity forums for C-suite & VP level executives from Fortune 100 and 500 companies• Assisted Chief Production Manager in design of conference flow and visual presentations for keynote and general sessions• Managed the construction of art and wellness, concierge and backstage production spaces serving VIP and conference guests

• Increased responsibilities over three years from Marketing Assistant to Second Assistant to COO• Assisted in marketing research and plan development for UMC General Boards and Agencies• Reviewed existing organizational practices to forge new plans of constituent engagement• Aligned staff to COO's implementation of new KPI software for performance reviews• Created compelling copy for RethinkChurch.org site• Assisted in strategy development for national advertising campaigns• Managed social media space, growing visibility by 2,000%• Formed foundation for and participated in hiring process for newly created position of “Minister of Online Engagement”

Led by Founder and Principal Dr. Maria Dixon-Hall, mustangconsulting employs students in the Corporate Communication and Public Affairs program at SMU to deliver competitive communication strategies and research solutions to clients across the globe. Students serve as consultants to nonprofit and for-profit organizations and businesses to ensure clients receive the highest level of service that rivals top consulting and PR firms. The 3.5 years of work at mustangconsulting included services to the following entities:United Methodist Communications: Ethnographic research and reporting regarding the religious information seeking behaviors of 18-25 year olds; integral in the design of nation-wide survey and presentation of findings to international communications board; uncovered statistical errors in leading research resulting in a major shift of strategic processes. Open Door Preschool: Facilitated the creation of a strategic communications and development plan for local preschool specializing in educating children from foreign-born parents; ensured the stability of funding for $100k budgeted nonprofit with three full-time staff members. Cox Chapel UMC: Engaged in research project and foundational strategic plan for community development, which resulted in presentation of “United Methodist Engagement in the 21st Century”; reconstructed the congregational narrative to include community-building messages that maintained and strengthened the community through transition. North Texas Conference of the United Methodist Church: Served as executive communications coach for the Bishop of the North Texas Conference in creating and growing social media spaces from nonexistent to more than 1,600 followers in one year; elevated Bishop’s status as “one who gets it” in eyes of young lay members and pastors during Annual Conference; continued relationship for three years to serve as chief social media strategist throughout conference seasons.