Mitch Gross Email & Phone Number

Des Moines, Iowa, United States

Ankeny, Iowa

Community Manager of 250 apartments located in Ankeny IA. Currently responsible for everything from normal day to day roles such as; leasing, reporting, hiring, budgeting, make ready scheduling, delinquency collecting, marketing, disaster scheduling and repairs for large insurance claims, refinance project hiring of vendors, capital projects.• Successfully managed 5 employees to run 2 properties totaling 250 apartments while earning recognition for lowest turn costs and highest reputation score in the company of over 70 managers.• Hired and trained employees that continued our success.• Successfully led a million-dollar project to renovate the property with upgrades.• Key role in successfully rehoming 24 residents not once but twice due to arson fires while also leading the restoration company solo on all projects to be completed.• Worked with up to 8 vendors on a given day to see renovation and restoration projects happening at the same time were also running efficiently while staying in budget.

Toledo, Ohio Area

• Played a key role in the planning for apartment housing to fit needs of the demographic while working with the city to create a secure and safe housing for residents.• Worked with lawyers, police officers, and housing committee to keep all apartments up to code and safe for the community.• Resolved many housing issues for smaller project buildings by working with vendors and creating relationships with all those involved.

Austin, Texas Area

• Helped managers resolve technical solutions on sales tablets daily.• Train new employees to exercise their sales potential to its fullest while in their unique way.• Maintain customer and business relationship to keep reaching sales goals.• Played key roll getting our store ranked #2 in sales for the entire company consecutive months.

• Train new employees to exercise their sales potential to its fullest. • Ranked in the top 150 or 10% of employees 4 consecutive months for the company while reaching sales goals.• Helped implement the start of the new business plan since I had knowledge of the property for the new company that purchased it.

Austin Area, Texas

• Learn how to properly manage a large property of 452 apartment homes with 10 employees.• Raised the occupancy from 88% to 95% within a month by implementing strong marketing plans.• Teach sales consultants how to close and properly make a sale over the phone and in person.• Drive the company forward by creating new prospects and coaching the onsite team.

Iowa State University

• Interacted with students, faculty, and guests in a helpful manner• Ensured the staff of ISU with parking control so they always had a place to park• Supervised and trained new employees

Orlando, Florida Area

• Interacted with people of diverse backgrounds, cultures, and professions to ensure expectations are met daily• Gained excellent interpersonal communication abilities allow for effective interaction with guests and other cast members• Responsible for transferring 250 guests on tram and reciting a script from memory• Able to multitask between four job rotations including leading a team of five on any given day

Bachelor Of Science (Bs), Business Administration And Management, General

Activities and Societies: Tennis Club, Intramural Sports, Treasurer of Buchanan Fuller Hall While studying at Iowa State I took every.

Bachelor Of Science (Bs), Business Administration And Management, General

Engaged in extensive study of the Spanish and Catalan cultures through classroom and host family experience. I learned valuable lessons.