Marcos Gutierrez Email & Phone Number

Irving, Tx, Us

Serves as a manager for all Strategic Management Office assigned projects and programs that impact field operations and back-office functions. Responsible for coordinating all supporting resources, non-technical aspects of project and program delivery, advocate for the project owner (business owner) to ensure all technical solutions are in support of the business outcome identified in the business case, and as the primary point of contact and conduit of information for project and program stakeholders.

Irving, Tx, Us

Managed the development and deployment of enterprise training solutions in alignment with the Organizational Change Management department strategic and key initiatives that supported over 30,000 employees. Served as the BSF Knowledge Management subject matter expert for all SOPs, Best Practices, and Lessons Learned.• Advised on the training efforts and Change Management process for an enterprise-wide Salesforce software implementation that directly involved all 590+ company locations.• Developed and managed a digital Knowledge Management site for all 30,000 employees that improved information and data sharing, collaboration, and operational and business process standardization. • Led Change Management efforts for a company-wide Temporary Labor initiative that impacted the day-to-day operations of over 1200 employees.

Arlington, Virginia, Us

Oversaw the execution of short-term task production, daily and weekly reporting requirements, organizational status reporting, day-to-day operations management, synchronization of operational requirements, and developing plans for senior executive decision making.• Implemented new task tracking systems that enhanced operational execution that mitigated missed timelines by 70% and eliminated redundant processes.• Routinely organized and synchronized intelligence missions, training, and projects between global Department of Defense (DoD) organizations to allow for seamless operations during COVID-19 pandemic restrictions.• Developed a streamlined operations planning and coordination process that decreased misaligned goals and efforts across a large matrix organization through leader engagement and collaborative working groups.

Arlington, Virginia, Us

Led an organization of over 200 DoD Service Members and 100 Defense Industry Partners conducting Geospatial Intelligence in support of 24/7 global military operations and over $1.5 million worth of assets.• Redesigned the organization’s administrative system decreasing the processing time for employee actions.• Established a new hands-on training program to include an improved certification process that developed more versatile team members who were able to meet emerging operational requirements.• Mitigated and managed risk for over 8,000 hours of intelligence data collection in accordance with DoD policies, OSHA standards, and operational security.

Arlington, Virginia, Us

Supervised the execution of day-to-day operations, training management, operational and organizational status reporting, the synchronization of operational requirements, collaborative and cross-functional planning efforts, and data collection and analysis for senior executive decision making. • Managed training for 60 DoD Service Members and Government Civilian aircrew members, to include initial, annual, and advanced requirements.• Selected to serve as the organization’s lead planner and representative for an emerging U.S. Army operational plan that led to the successful execution of a cross-organizational training event and the establishment of new operational procedures.• Provided direct guidance and management on over 500 flight hours for a cross-functional team onboard a DoD Intelligence Aircraft supporting worldwide military operations.

Advised on all aspects of security support, to include Physical Security, Information Security, and Personnel Security, as well as force protection advisement for a large matrix organization with over $2 billion worth of aviation equipment.• Created and published an all-encompassing organizational security operations procedures document.• Spearheaded an organizational identity management training event for employees and family members.• Planned, developed, and oversaw the information and physical security process during the acquisition of an organization that was dispersed over two separate locations.

Assisted in all phases of operations, as well as the tracking and managing of personnel requirements for over 320 DoD Service Members across 30 different sections.• Directly managed a 10-person team that was accountable for the tracking of HR support, logistics, intelligence analysis, operations, legal review, maintenance, and medical treatment for over 2,500 DoD Service Members.• Developed new awards system decreasing the processing time by 30% for over 200 individual military awards.• Prepared and managed yearly training and operations budget, as well as over $1 million of infrastructure improvement contracts.

Provided full spectrum intelligence, indications and warnings, security support, and force protection advisement for a large matrix organization with over $900 million worth of equipment.• Prepared and delivered worldwide intelligence analysis and collaboration that directly supported over 50 high-risk Special Operations missions and objectives.• Developed an internal training checklist for intelligence operations that become an organizational standard.• Overhauled two separate department websites greatly aiding in CRM, data management, and collaboration.

Arlington, Virginia, Us

Held a myriad of positions to include First-Line Supervisor, Team Chief, Lead Planner, Primary Instructor, Operations Supervisor, Team Member, and Training Officer.• Trained over 1000 DoD Service Members and 500 Foreign Law Enforcement Officers.• Held multiple positions requiring the accountability and maintenance of over $1 million worth of assets.• Created new operations and training tracking systems that reduced execution timelines and increased training effectiveness for multiple small and medium sized matrix organizations.

Master Of Arts - Ma, Management And Leadership

Bachelor Of Science, Criminal Justice/Homeland Security

Associate’S Degree, General Studies