Matthew Hansen Email & Phone Number

To ensures the profitability of the dealership by overseeing the various departments, which include variable operations (sales & financing), fixed operations (service & parts), and the business office (accounting & administration). Plan, motivate and coordinate the dealership's management through leadership and solid business practices. Complete performance evaluations regularly and develop short and long-term goals for each department manager (includes administrative, sales, parts, collision and service departments). Effectively communicate with the controller and/or office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections. Pay close attention to daily operations; recommending and creating improved courses of action where necessary. Explain the policies and procedures of the dealership to all employees and follow up with employees to ensure that these issues are understood and followed. Provide dealership management with weekly reports on the financial condition of the dealership. Oversees the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners. Coordinate with the business/administrative office to ensure that records and analysis are correctly maintained. Maintains an enthusiastic attitude to build positive employee attitudes and morale. Oversees and maintains compensation plans for all employees. Helps creates cost-effective advertising programs and merchandising strategies for the dealership. Focus on any customer complaints that department managers are unable to rectify and take the necessary steps to resolve these complaints.

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  Cheyenne High School