Michael Wheeler

Michael Wheeler Email and Phone Number

Accomplished Learning and Development / Operations Leader @ Independent Builders Merchant Group
Michael Wheeler's Location
United Kingdom, United Kingdom
About Michael Wheeler

I'm an accomplished learning and development professional with extensive international experience in managing projects, leading teams and establishing learning solutions and practices across multiple industries including retail banking, insurance and the airline industry (hospitality).I'm passionate about developing and coaching future leaders, trainers, championing a growth mindset and embodying transformational leadership.

Michael Wheeler's Current Company Details
Independent Builders Merchant Group

Independent Builders Merchant Group

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Accomplished Learning and Development / Operations Leader
Website:
independentbm.com
Employees:
31
Michael Wheeler Work Experience Details
  • Independent Builders Merchant Group
    Training Manager
    Independent Builders Merchant Group Sep 2022 - Present
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  • Aetna, A Cvs Health Company
    Learning And Development Manager – Asia Region
    Aetna, A Cvs Health Company Dec 2018 - Jun 2022
    Hong Kong
    Recruited to train and develop new leaders and joiners in a new contact centre in Hong Kong. Moving to lead and develop the APAC training function with a 4 learning and development specialists.
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  • Cathay Pacific Airways
    Learning And Development Specialist
    Cathay Pacific Airways Jul 2017 - Nov 2018
    Hong Kong
    Recruited to deliver a training solution for the new Cathay Pacific business class proposition to reflect on delivering hospitality rather than a service (task based) concept.
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  • Emirates
    Cabin Crew Supervisor
    Emirates Nov 2011 - Nov 2015
    Dubai, United Arab Emirates
    Lead a multinational team to deliver a world-class inflight experience while ensuring safety standard were met. While supporting customer service training for new joiners and business class.
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  • Emirates
    Customer Service Trainer (Learning And Development)
    Emirates Jun 2014 - Sep 2015
    Dubai, United Arab Emirates
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  • Hsbc
    Customer Service Team Leader
    Hsbc Feb 2008 - Oct 2011
    Malta
    Promoted as part of a team that expanded an offshore call center to deliver an exceptional customer experience, while reducing operational costs.
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  • Hsbc
    Academy Trainer (Learning And Development)
    Hsbc Jul 2007 - Jan 2008
    Malta
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  • Hsbc
    Customer Service Representative
    Hsbc Sep 2006 - Jun 2007
    United Kingdom
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Frequently Asked Questions about Michael Wheeler

What company does Michael Wheeler work for?

Michael Wheeler works for Independent Builders Merchant Group

What is Michael Wheeler's role at the current company?

Michael Wheeler's current role is Accomplished Learning and Development / Operations Leader.

Who are Michael Wheeler's colleagues?

Michael Wheeler's colleagues are Emma Champion Mcim Cmktr, Meera Mitchell, John Hudson, Gary Mckenzie, Ian Berrill Fcilt, Martyn Jones, Katarzyna Dytkowska.

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