Assistant Director Of Technology
Current
Mar 2023 - Present
AeroLeads people directory · profile
Mark Wilhelm Email & Phone Number
Assistant Director of Technology
at
Graham Media Group
1 work email found
@grahammedia.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Assistant Director of Technology
Location
Roanoke, Virginia, United States
Who is Mark Wilhelm? Overview
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Quick answer
Mark Wilhelm is listed as Assistant Director of Technology at Graham Media Group, based in Roanoke, Virginia, United States. AeroLeads shows a work email signal at grahammedia.com and a matched LinkedIn profile for Mark Wilhelm.
Mark Wilhelm previously worked as Broadcast I.T. Engineer at Graham Media Group and Broadcast Systems Engineer at Graham Media Group. Mark Wilhelm holds Bachelor Of Science (B.S.), Public Relations from University Of North Florida.
Company email context
Email format at Graham Media Group
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{first_initial}{last}@grahammedia.com
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AeroLeads found 1 current-domain work email signal for Mark Wilhelm. Compare company email patterns before reaching out.
Profile bio
About Mark Wilhelm
Mark Wilhelm is a Assistant Director of Technology at Graham Media Group. He possess expertise in community management, video games, online gaming, wordpress, social media and 10 more skills. Colleagues describe him as "Mark has strong analytic and strategic thinking skills. In his time here at 5th Planet Games he was constantly thinking up ways to improve processes and he was not afraid to put forth new ideas. His confidence and innovation would be an asset to any company.", "Mark worked very hard and diligently. His attention to detail, willingness to put in long hours and ability to process large amounts of support tickets in a short period of time were mission critical traits on a project he helped me complete. I would work with Mark on future projects again in a heartbeat.", and "Mark sought out GameRecruiter for his college internship. Though his major was Public Relations, he was up to any task we asked of him, include web and ad design. He helped create a completely new GameRecruiter.com and print advertisements that ran in industry magazines. Mark's versatile, quick in understanding and interpreting creative requests. He's friendly and easy to work with, but knows how to get things done in a timely manner. Turnaround time was only a day or two on his print designs. Simply stated Mark ROCKS!"
Listed skills include Community Management, Video Games, Online Gaming, Wordpress, and 11 others.
Current workplace
Mark Wilhelm's current company
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9 roles · 17 years
Mark Wilhelm work experience
A career timeline built from the work history available for this profile.
Broadcast I.T. Engineer
Supported department efforts to improve broadcast quality and reliability. Advocated for audio chain loudness analysis, Vistalink alarming improvements, Dante audio protocol expansion. Created Ross Dashboard front-end designs, installed and championed ARTI (cloud augmented reality) graphics engine. Improved KPRC newsroom health and safety with CAD design and 3D printing expertise, producing custom mounts for all cubical plexiglass.
Jul 2020 - Mar 2023
Broadcast Systems Engineer
Design and support Amazon Web Services integrations, such as Elemental, Telestream Vantage and S3 File Gateway. Administrate local station VOIP system (Cox). Provide IT support to local users through Kaseya platform. Install and support broadcast and IT equipment, including live news and production automation systems (ENPS), ENG/ENP equipment (JVC, Panasonic, Lectrosonics, Sennheiser, Shure, Marshall), video servers (Florical, Grass Valley), video routers (Utah Scientific, Leitch, Ross), audio processing (Calrec), downstream graphics/key generators (Ross, Blackmagic, Miranda), monitor walls (Apantac, Ross), machine-learning subtitle processors (Audimus) and bonded cellular equipment (LiveU, TVU).
Mar 2018 - Jul 2020
Broadcast Operations Engineer
Responsibilities included running on-air master control, setting up program and commercial recordings through video servers, preparing recordings for broadcast, managing content databases, tuning in multiple satellite, microwave and cell feeds (LiveU/TVU/ENGenesis) while performing all other broadcast control-related tasks.
Jul 2015 - Mar 2018
Community Manager
Archeage Online
Founded the ArcheAge news blog, ArcheAge-Online.com, in early 2010. Later spun off the blog's community forums into ArcheAgeSource.com, the largest English-language ArcheAge fansite. Created and managed the official ArcheAge Facebook and Twitch channel for over three years, later transferring ownership to Trion Worlds (defunct).
2010 - 2020
~10 yrs
Senior Social Media Manager
Metaverse works with all kinds of organizations, from startups to Fortune 500 companies, assisting clients with community moderation, customer support, and social media management. I assisted two social media startups (Secret.ly and Ask.fm) and one video game publisher (Bethesda).
2014 - 2015
~1 yr
Lead Community Manager
5Th Planet Games
Lead a team of three community managers, one for each 5th Planet Games free-to-play product. Assumed full responsibility for Legacy of a Thousand Suns and Clash of the Dragons support tickets due to staffing shortage. Developed video streaming and podcast production guidelines.
2013 - 2014
~1 yr
Community Moderator
Responsible for moderating public-facing online communities for enterprise clients. Trained to effectively use Lithium's suite of tools to ensure a positive experience for all community participants. Managed communities for eBay, Vigin Media UK and BlackBerry.
2012 - 2013
~1 yr
Community Manager
Founded the largest English-language Aion fansite, AionSource.com, in 2006. Developed and maintained AionSource.com independently until acquired by Curse. Developed and maintained AionSource.com for Curse, which included installing and updating vBulletin forum software and multiple modifications.Other duties included administrating and moderating forums daily for inappropriate language and conversation, supervising a team of 2-10 volunteer forum moderators, establishing communication with NCsoft Community and Public Relations personnel, and updating the website front page with new content.
Jul 2006 - Jun 2009
1 education record
Mark Wilhelm education
-
University Of North Florida
FAQ
Frequently asked questions about Mark Wilhelm
Quick answers generated from the profile data available on this page.
What company does Mark Wilhelm work for?
Mark Wilhelm works for Graham Media Group.
What is Mark Wilhelm's role at Graham Media Group?
Mark Wilhelm is listed as Assistant Director of Technology at Graham Media Group.
What is Mark Wilhelm's email address?
AeroLeads has found 1 work email signal at @grahammedia.com for Mark Wilhelm at Graham Media Group.
Where is Mark Wilhelm based?
Mark Wilhelm is based in Roanoke, Virginia, United States while working with Graham Media Group.
What companies has Mark Wilhelm worked for?
Mark Wilhelm has worked for Graham Media Group, Archeage Online, Modsquad, Inc., 5Th Planet Games, and Lithium Technologies.
How can I contact Mark Wilhelm?
You can use AeroLeads to view verified contact signals for Mark Wilhelm at Graham Media Group, including work email, phone, and LinkedIn data when available.
What schools did Mark Wilhelm attend?
Mark Wilhelm holds Bachelor Of Science (B.S.), Public Relations from University Of North Florida.
What skills is Mark Wilhelm known for?
Mark Wilhelm is listed with skills including Community Management, Video Games, Online Gaming, Wordpress, Social Media, Public Relations, Social Games, and Mobile Games.
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