-Designed and managed customer facing project plans for large and complex implementationsfor clients across the United States.-Researched and quickly identified issues raised during the implementation process.-Analyzed each client’s workflow and provided best practice training on a client to client basis.-Governed overall customer relationship and satisfaction during all phases of implementation.-Monitored accounts and provided results to clients, vendors, and internal teams.-Collaborated with cross-functional teams including but not limited to product, sales, support, and customer success to identify and implement program solutions.-Met project financial objectives to comply with estimated project revenue.

-Generated leads, prospected potential customers, and closed new accounts.-Followed up on new leads and referrals resulting from marketing activities.-Built and managed relationships at all appropriate levels of accounts.-Communicated new product, service, initiative, and relevant information to new and existingaccounts.-Managed and oversaw multiple daily sales tasks.

-Aided patients in the use of any medical devices or equipment required for their condition-Transported patients to and from the operating rooms, MRIs, and CT scans-Assisted with collecting and delivering lab specimens-Performed glucose tests, EKGs, and HCGs