Michael Cole Email & Phone Number

Brisbane City, Qld, Au

Brisbane, Queensland, Australia

Australia

Leader of a highly talented team of sales specialists covering the Australia and New Zealand markets, representing Dell's industry leading scale-out file and object solutions.

Account management responsibilities for the Isilon product range across Queensland, Australia and New Zealand.

Brisbane, Australia

Brisbane, Australia

Brisbane, Australia

The EMC Senior Account Manager is responsible for Customers with the greatest strategic or economic value to EMC. The Account Managers (AM) core objective is to directly engage with the customer and orchestrate many people’s actions to optimize EMC's engagement with the customers. The AM is responsible for sustaining the EMC engagement and relevance to the Customer that will sustain a strategic long term engagement

Brisbane, Australia

As the single ATC resource based in Queensland my responsibilities included the following;Extensive experience in QLD government accountsEstablish and maintained relationships with account technical decision makers and their management throughout government and large corporateOperate self sufficiently and engage with account representatives when requiredMaintain a high level of product knowledge and presentation skills for all EMC product setsDevelop customer presentations and proposal documents for customers and partners as a part of customised bidsProvide solution centre hosting and work to close significant deals with partners resulting from these visitsLead the submission of a large number of tender documents for significant bids both directly and in conjunction with partnersLead sales campaigns for large accounts which span multiple product setsContribute extensively to achieving above target sales results over consecutive years for multiple account representativesAssist partners with technical queries and information for partner lead bids

Brisbane, Australia

As the single professional services resource based in Queensland my responsibilities included three main aspects of all local projects, architectural design, solutions implementation and project management. In addition, I was made responsible for many projects both interstate and overseas.Extensive work has been conducted with the following companies and government departments; Boeing, Brisbane City Council, EDS / Bank Of QLD, QLD Police, QLD Dept Natural Resources and Mines, Parmalat, QLD Medical Labs, QLD Dept Transport, Virgin Blue, QLD Cotton, QLD Dept Of Housing, QLD Health, CITEC and Dell.EMC have delivered a wide range of hardware and software products to the market over the 6+ years of my employment, almost all of these products have been successfully implemented in Queensland. Examples of the types of projects and services delivered include ; • EXTENSIVE SYMMETRIX AND CLARIION ARCHITECTURE KNOWLEDGE• CENTERA ARCHIVAL PLATFORM IMPLEMENTATIONS• BROCADE, CISCO AND MCDATA FIBRE CHANNEL SWITCHES IMPLEMENTATIONS• STORAGE RESOURCE MANAGEMENT SOFTWARE IMPLEMENTATIONS AND UPGRADES• DATA CENTRE REOLCATIONS• HOST MIGRATIONS UNIX AND WINDOWS PLATFORMS• STORAGE ARRAY MIGRATIONS / UPGRADES• DISASTER RECOVERY ARCHITECTURAL PLANNING AND IMPLEMENTATION• DISK SUBSYSTEM PERFORMANCE ANALYSIS• TIMEFINDER / SNAPVIEW IMPLEMENTATIONS ON SOLARIS, HP-UX, AIX, WINDOWS AND NOVELL • EXTENSIVE DOCUMENTATION / REPORTING OF STORAGE ENVIRONMENTS AND RELATED PROCEDURES• DETAILED KNOWLEDGE OF THE EMC PRODUCTS: SRDF, TIMEFINDER, SNAPVIEW, EMC CONTROL CENTRE, NAVISPHERE, OPTIMIZER, SAN MANAGER, WIDESKY CLI, POWERPATH AND EDM

Sydney Area, Australia

My role was to take the lead in further development of the build standards and to deliver a key requirement of reducing build time for UNIX hosts. As technical lead on the project I was able to deliver significant enhancements for the next release of the build standards. Deliverables were achived on time and involved the co-ordination of extensive overseas resources who relocated to Sydney for work on the Y2K project. All requirements were delivered on time meeting or exceeding customer expectations. Key achievements include; • REDUCTION IN BUILD TIME FROM 3-DAYS TO 1.5-HOURS• BUILDING OF HOSTS USING SOFTWARE REPOSITORY MACHINES, ELIMINATING NEED FOR MEDIA CHANGING AND INCORRECT VERSION INSTALLATION• INTRODUCTION OF IGNITE/UX TO AUTOMATE HP-UX OPERATING SYSTEM BUILDS• INTRODUCTION OF JUMPSTART TO AUTOMATE SOLARIS OPERATING SYSTEM BUILDS• EXPANSION OF SOFTWARE PRODUCTS INCLUDED IN THE BUILD STANDARD• IMPROVEMENTS TO THE STANDARDISATION OF THE FOLLOWING KEY UNIX SYSTEM COMPONENTS;• SENDMAIL SUBSYSTEM• INTRODUCTION OF NETWORK TIME PROTOCOL• FILESYSTEM SIZE AND NAMING CONVENTIONS• UNIX SCRIPTS TO SIMPLIFY SOFTWARE SELECTION AND CONFIGURATION OF OVER 50 PRODUCTS• UNIX SCRIPTS TO INSTALL PRODUCTS AND PERFORM COMPLETE CONFIGURATIONS OF PRODUCTS• UNIX SCRIPTS TO TEST THE INSTALLATION OF ALL PRODUCTS INCLUDED WITHIN THE BUILD STANDARD• ENHANCEMENT TO DOCUMENTATION SET• AUTOMATIC SYNCING OF NSW AND VIC BASED SOFTWARE REPOSITORY MACHINES • ESTABLISHMENT AND MANAGEMENT OF MAILING LISTS FOR STANDARDS ANNOUNCEMENTS AND TECHNICAL BULLETINS• HOSTING OF WEB SITE FOR STORAGE OF DOCUMENTATION SET AND RELATED TECHNICAL BULLETINS

Coolum, Qld

The primary role was to administer all computing facilities at the resort. The position provided an opportunity to develop systems that would assist with the reporting and forecasting aspects of a large scale resort style business. The position was second in charge to the executive committee and required the additional responsibilities of training of an assistant and providing 24 technical support to an internal staff base of over 700 employees, key responsibilities encompass the following:• NETWORK ADMINISTRATION (NOVELL 4.11)• UNIX SYSTEMS ADMINISTRATION (AIX UNIX.)• DATABASE ADMINISTRATION (UNIVERSE)• APPLICATION ADMINISTRATION(MAXIAL RESORT SOFTWARE)• APPLICATION DEVELOPMENT (VISUAL BASIC, PICK BASIC)• CLIENT SERVER DEVELPOMENT (VISUAL BASIC)• SOFTWARE INSTALLATION , CONFIGURATION AND TRAINING• USER SUPPORT • RS6000 HARDWARE INSTALLATION AND CONFIGURATION• EMAIL SYSTEM INSTALLATION AND ADMINISTRATION• NETWORK INSTALLATION, PC CONFIGURATION• SYSTEM INTEGRATION – TELEPHONE MANAGEMENT, FINANCIAL REPOSRTING AND PROPERTY MANAGEMENT (USING VISUAL BASIC)

Malvern, Vic

The position of Systems Consultant held at this organisation embodied a wide variety of tasks and responsibilities. The role was largely unsupervised and involved new system installation, systems administration and systems support for an extensive number of clients. Additional responsibilities include maintenance of internal systems, providing 24 hour standby support for an extensive Australia wide and overseas client base in the banking/finance, hospitality and manufacturing industries. Courses completed whilst working for Ultradata include HP-UX Systems Administration (Advanced), Visual Basic Programming, AIX 4.1 Migration and uniVerse Database Administration(Advanced). Tasks included• UNIX SYSTEMS ADMINISTRATION (HP-UX, AIX, SCO)• OPERATING SYSTEM SUPPORT (HP-UX, AIX, SCO)• CONDUCTING TRAINING COURSES (UNIX ADMINISTRATION, DATABASE ADMINISTRATION, PICK BASIC PROGRAMMING)• WINDOWS NT SYSTEMS ADMINISTRATION• NEW SITE INSTALLATIONS (HP-UX, AIX)• SOFTWARE CONVERSIONS• PLATFORM MIGRATION• HARDWARE INSTALLATION AND CONFIGURATION• DATABASE ADMINISTRATION (UNIVERSE, UNIDATA)• NETWORK INSTALLATION• PC CONFIGURATION• FRONT LINE HARDWARE SUPPORT FOR AWA ENGINEERS

Broadmeadows, Vic

As a member of the system operations staff and application development team full exposure to the use of IT in a large manufacturing environment was gained.• UNIX/MVS HELP DESK SUPPORT• SYSTEM OPERATION, SHIFT WORK• PROGRAMMING, MANTIS 4GL• JOB SCHEDULING