Mark is responsible for supervising Loloi's forward-looking enterprise technology strategy, emphasizing business intelligence, cloud, EDI, ERP, security operations, and the evolution of the contemporary workplace.

• Optimized warehouse operations via two ERP implementations, enhancing efficiency and accuracy in inventory and distribution, reducing operational costs & enhancing order fulfillment accuracy.• Strengthened cyber defense with 24/7/365 SOC, MDR, SIEM, and cloud posture review encompassing user identity and endpoints, enabling proactive threat monitoring and mitigation, enhancing data protection and minimizing downtime.• Transitioned to a cloud-first strategy, eliminating on-premise dependencies, increasing scalability, agility, and redundancy, thereby supporting business growth and continuity.• Streamlined experiences via IT Service Management, improving service delivery quality and speed, boosting satisfaction.• Established a Cloud Contact Center with AI and analytics, enabling efficient, personalized customer interactions, increasing satisfaction and loyalty.• Enabled insights with Business Intelligence tools, improving decision-making and strategic outcomes.• Enhanced security with Identity and Access Management solutions, enhancing control over user access and protecting against data breaches, thus safeguarding sensitive company information.• Adopted Zero Trust Network Access, replacing VPN, securing remote access, supporting a flexible workforce worldwide.• Ensured mobile workforce security with mobile device and access management solutions, enhancing productivity and data security.• Managed seamless EDI with partners like Amazon and Wayfair, streamlining processes, reducing errors, improving relations.• Initiated a Learning Management System (LMS) for employee development and compliance, enhancing skills and adhering to industry standards.

Drive the execution of transformative technology initiatives at Joon Loloi, a new, fast-growing, and innovative DTC brand. Spearhead critical projects, including the launch of cutting-edge systems to fuel expansion and operational excellence. Lead the integration of key platforms across e-commerce, product management, returns, tax, customer engagement, operations, and beyond, ensuring a seamless, secure, and scalable tech ecosystem. Champion comprehensive testing and optimization, delivering reliable, future-ready solutions for a dynamic, direct-to-consumer business.Launched December 10th, 2024

Managed the accounting and financial reporting for high profile government projects including the DFW Airport Skylink train system buildout, El Paso airport runway extension, and DART rail system expansion.

Tasked with overhauling the accounting dept. Selected and deployed Microsoft Dynamics GP ERP and new financial reporting improved confidence leading to the successful sale of the company.