Martin Craig Email and Phone Number
Sydney, NSW, AU
Martin Craig's Location
Greater Sydney Area, Australia, Australia
Martin Craig's Contact Details
Martin Craig work email
- Valid
Martin Craig personal email
n/a
About Martin Craig
I have a passion for finding effective solutions to the learning & development, change, and communication requirements of organisations undergoing transformation. I help deliver innovative programs which connect people with new business processes and technology at their point of personal need, engaging with stakeholders at all levels as they journey through the change occurring around them.I strive to simplify and demystify seemingly complex issues into easily understood messages and actionable knowledge, relevant to individual business and personal roles.As a committed team player, I enjoy working in a creative, challenging, and supportive environment where collaboration and a focus on both people and results are valued.Key Skills:• Learning & Development Lead roles• Training needs analysis, Instructional design, technical writing• Extensive face-to-face and virtual delivery experience within both IT and non-IT sectors• Certified IBM Business Analytics / BI technologies trainer• Experienced Microsoft Office 365 Applications trainer• Program / Project and Change / Transformation support role including stakeholder management• Generalist human resource management including WHS• Professional development programs• Onboarding, Induction and compliance programsPersonal Qualities:• Communicator / Educator / Facilitator: able to communicate at all levels of an organisation • A strong vocational motivation towards the betterment, safety, and well-being of others• Solution-focused problem solver• Creative and self-motivated team player Industry Exposure:Banking, Finance / Insurance, Oil and Gas, Resources, Supply Chain / Transport & Logistics, Infrastructure, Pharmaceutical, Retail, Federal / State / Local GovernmentWestpac, CBA, Chevron Australia, Patricks, P&O Ports, CSR, Boral, BHP, BlueScope, OneSteel, British American, Integral Energy, Wesfarmers, Coles Myer, TfNSW, DCJ, DISER, DVA, ATO, DHAC, DOD, DPM&C
Martin Craig's Current Company Details
Martin Craig Work Experience Details
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Learning And Development, Training And Change ConsultantGenezen Pty LtdSydney, Nsw, Au
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Learning & Development, Training And Change ConsultantGenezen Pty Ltd 1998 - PresentI have operated as an independent consultant through Genezen Pty Ltd, since 1998. I am typically engaged on a project basis by organisations, consultancies, and vendor partners or their clients to provide tailored advice, change and training programs supporting implementation of IT and non-IT transformation campaigns.My focus has largely been on Business Intelligence / Analytic solutions (IBM Cognos), Windows 10 and Microsoft Office 365 implementations / upgrades and, more recently, generalist change and project logistics and data support roles. I am always open to new opportunities and challenges.
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Learning Development Consultant - Microsoft 365Mci Solutions Jan 2018 - PresentNorth Sydney, Nsw, AuMCI is a longstanding, nationally recognised, and accredited Australian training and education provider. I am engaged from time to time to deliver Microsoft Office 365 application training and other consulting services. I have conducted training in both classroom and online formats to public and closed audiences.
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Change ConsultantCubic Consulting Feb 2019 - Aug 2021Change management, training delivery, and logistical support roles across three projects. I worked with this amazing team of people on projects within the NSW Department of Communities and Justice (DCJ - formally Family and Community Services) as well as Oil Search. Within DCJ I assisted the project Change Lead plan, draft, and execute approved communications supporting two major technology projects. The first was a pilot rollout of new Windows 10 laptops and Office 365 / Teams to several hundred users across metropolitan and regional NSW. I designed management tools in Microsoft Excel to support the planning, scheduling, and logistics of training delivery across multiple deployment teams. As part of a deployment team myself, I presented training packages at various locations around NSW and assisted with post-pilot analysis and reporting.The second was an enterprise-wide email migration project impacting 15,000 staff in a move to an MS Exchange Online environment. As part of the change team, I helped draft communications, attended stakeholder, project, and operational meetings, and had primary responsibility for preparing and then executing a staged mass mail-out operation and providing post-project reporting and analysis.A third engagement, within Oil Search, involved a simpler requirement for curriculum content assessment and analysis, followed by a separate task to produce a dynamic Stakeholder Impact dashboard and heat map in Excel.
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Learning Development Consultant - Microsoft 365Tp3 Jul 2015 - Dec 2017Sydney, Nsw, AuTP3 was a leading provider of learning, change management, and IT training solutions. I was regularly engaged to provide Microsoft Office desktop applications training and a variety of other IT and business consulting services to their client base in public, onsite and online contexts. I delivered an online webinar and training series for nearly two years covering Office 365 topics for a major client with teams located in North, America, South America, Europe, and the Asia Pacific. I also delivered face-to-face training on multiple occasions to another major client based in the Solomon Islands. -
Learning & Development ConsultantRest Industry Super May 2016 - Jul 2016Sydney, Nsw, AuI worked closely with Change Management and L&D teams to develop and deliver bespoke training supporting an end-user migration from a Windows 7 / Office 2010 environment to Windows 10 / Office 365 with collaboration tools - on upgraded laptops. This effort was part of a broader technology improvement project within the organisation.I scoped training requirements, proposed the training approach, developed session plans and materials (PowerPoint slides, a hands-on activity guide, and a series of sixteen 2-minute 'How To' videos) covering key aspects of the change. The training was delivered in a very hands-on classroom format to over 300 staff with materials made available online to support post-course learning as well as BAU operations.The training effort was supported with excellent communication and stakeholder management efforts by the Change team as well as logistical support by the technical project team. This was a very significant program for the organisation. It was well received by participants and resulted in a smooth transition to the new environment for all staff. Senior management later complimented the project team on the success of the project. For me personally, it was very rewarding to see a diverse group of people come together with a focus on achieving practical outcomes in a tight timeframe. -
Business Intelligence ConsultantAvant Mutual Group Limited Nov 2014 - Jun 2015Sydney, Nsw, AuI was engaged by Avant as an IBM Cognos BI consultant to assist in developing various OLAP models as well as reporting and dashboard solutions for a range of business units. Senior management and their teams were in need of improved delivery of relevant information and valuable business insights. As part of the Business Intelligence Team I worked with a group of highly skilled BI and data warehouse professionals to deliver high value results which were well received. I had the pleasure of working closely with Simon Macarthur, Avant's Head Of Business Intelligence, to meet with stakeholders, refine business requirements and enhance solution design in order to meet expectations. I created elegant OLAP models over complex business data, improved model design practices and helped standardise scripted maintenance processes across several projects. When acting in a technical design role my philosophy is "Make it Doable. Make it Repeatable. Make it Teachable". Many of the elements and features of the models I built were designed specifically with this in mind. The resulting OLAP cubes provided practical and simplified navigation for end-users, meaningful business insights as well as reconcilable drill-through capability directly over the data warehouse and selected live operating systems. As this was an early stage within the project I provided localised end-user training to key business users and offered advice and insights to the project team from my experience as a BI trainer on broader Change and Training issues typically associated with BI project roll-outs. Although only eight months long this was an intense, interesting and very enjoyable engagement. -
Technical Writer, Communications / Change Support - IsatChevron Dec 2012 - Apr 2013San Ramon, Ca, UsInformation Systems Architecture Team (ISAT):I was recommended to Chevron's ISAT by one of their solution architects who had attended my training courses and reviewed my documentation efforts. ISAT engaged me to redesign their Solution Architect Induction Program, made up of disparate and inconsistent sources of information, into a singular, cohesive document. As work progressed the scope was expanded and the document repositioned as a holistic introduction of ISATs business offerings within Chevron called ‘Architecture in the ABU’. - Engaged with management and technical SMEs - Reviewed existing communication and training materials - Created new and consistent documentation and PowerPoint presentation themes - Produced 'Architecture in the ABU'This was a unique opportunity through which I gained valuable insight into the operation of an enterprise-level Architecture team. -
Technical Writer, Communications / Change Support - BiccChevron Sep 2012 - Dec 2012San Ramon, Ca, UsBusiness Intelligence Centre Of Competence (BICC )After the success of Project HEStore, its processes were assimilated into Chevron’s Business Intelligence Competency Centre as part of a transition to BAU. The project was replicated and rolled out to both Chevron’s Finance and HR departments before being offered more broadly to other parts of the operation. I was tasked by the BICC with developing a communication and education pack aimed at prospective business stakeholders, that easily conveyed technical concepts and the business benefits of various technology solutions being offered by BICC's broader 1Store Program of works. Outputs included: - Communication pack (pdf guides, PowerPoints) supporting key 1Store initiatives - BICC - BI Analyst Course - BICC - Introduction to Business Intelligence Course
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Training Lead / Instructional Designer - Ibm Cognos Analytics Enterprise TransformationChevron Dec 2011 - Sep 2012San Ramon, Ca, UsA major roll-out of IBM Cognos Analytics solutions supporting HES practitioners within the Chevron ABU. Responsible for delivery of learning and development initiatives supporting broad user uptake of new IBM Cognos dashboard, analytics and reporting tools. I worked closely with program management, governance bodies, internal L&D and Change Management teams, and engaged with stakeholders at all levels to create a multi-stage curriculum of training and enablement materials. I developed and then delivered training and communication packages targeting internal business groups and senior executive teams. This was a significant and large-scale project with impact across several key departments. Outputs included: - HEStore - BI Consumer Orientation Program - HEStore - BI Dashboard Consumer Course - HEStore - Executive Training Program - HEStore - Business Data Model Workshop - HEStore - Change and communications collateral
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Business Intelligence Consultant / Technical WriterMtu Detroit Diesel Australia Jan 2010 - Jul 2010As part of a Project team I acted in an advisory and functional capacity designing prototype portal screens, content layouts and logo designs. I developed a fully documented portal management and content delivery methodology that enabled on-time Project roll-out and delivery of reports and content to the User base. I also assisted with Transformer OLAP cube development, providing advice and suggestions on improving current practices, as well as developing improved time dimension structures for reporting. - Provided advice, knowledge and input assisting project roll-out with a focus on change, training and End User support considerations. - Re-branded and customised the MTU Cognos Portal - Developed a documented portal management and maintenance process - Assisted with portal security management - Performed OLAP cube development and design enhancements - Provided Quality assurance and testing of BI Team outputs - Assisted with resolution of end-user issues
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Principle Bi Education ConsultantPelion Group Pty Ltd 2005 - Dec 2008AuMy role was to act as the Education and Training Practice lead and point of contact. I developed and delivered customised Business Intelligence training programs on client projects and conducted regular in-house training to improve Consultant skill sets and assist with their IBM Cognos Certifications. -
Partner / Director / Senior Bi Education ConsultantEmc Global Pty Ltd Dec 1999 - Sep 2005I was a founding Partner and Director of EMC Global Pty Ltd, which became a prime supplier of skilled and certified Instructors and consultants to Cognos Australia. Together we played a pivotal role in maintaining highest quality delivery of the Cognos education curriculum nationally. As a consultant and Certified Cognos BI Instructor I delivered curriculum and customised training courses across Australia to quite literally thousands of participants over many years. I also planned, developed and delivered customised programs for IBM Cognos clients and gained a reputation for excellent participant outcomes. When required I assisted the Cognos Education team to assess specialised client training needs and form appropriate training strategies.As a Director I took personal responsibility for scheduling our team of EMC training resources to support Cognos Education's program delivery. This required sensitive and attuned relationship management skills, a flexible and adaptive scheduling ability as well as the need to maintain effective communications between multiple parties towards focussed outcomes.Summary of activity: - Daily liaison with Cognos Education Services on course schedule and resourcing requirements - Effective resource planning and allocation - Team development, communications and schedule management - Delivery of publicly scheduled Cognos BI training courses - Design and delivery of customised IBM training including national roll-outs - Needs Analysis, design, development and delivery of customised project-related training - Provision of Cognos BI Consulting services
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Business Intelligence Applications TrainerHexagon Computer Systems Dec 1997 - Jun 1998
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Certified Microsoft Applications TrainerPollak Partners Nov 1995 - Dec 1997
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Staff Development OfficerNsw Office Of State Revenue May 1994 - Oct 1995Parramatta, New South Wales, Au -
Program Facilitator / TrainerThe Service Arena (Rto) Feb 1992 - May 1994
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Human Resources ManagerColes Myer 1986 - 1991An operational Human Resource role with responsibility for over 650 staff Responsibilities included:- - Employment practices and workforce planning - Interview, onboard, induct, support, and disciplinary roles - Plan and execute scheduling of all full time, part-time and casual staff across multiple locations - Workforce budgeting and payroll management - Workplace industrial relations and liaison - Maintaining compliance with corporate policies and procedures - Managing workplace WHS practices - Staff training and development - New-starter onboarding and induction programs - Regular staff development and WHS programs - Manage and deliver Cadet Management Development program
Martin Craig Skills
Olap
Cognos
Business Intelligence
Data Modeling
Dashboard
Sales Enablement
Business Intelligence Tools
Program Management
Requirements Gathering
Training
Strategy
Analysis
Learning And Development
Courseware Development
Technical Writing
Change Management
Dimensional Modeling
Data Warehousing
Program Design
Instructional Design
Adult Learning Methodologies
E Learning
Adobe Captivate
Microsoft Office
Adobe Photoshop
Adobe Premiere
Video Editing
Ms Project
Management
Captivate
Information Management
Management Consulting
Project Delivery
Photoshop
Education Software
Human Resources
Premiere
Stakeholder Management
Crm
Governance
Training Delivery
Business Analysis
Analytics
Consulting
Business Process Improvement
Project Management
Martin Craig Education Details
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Nsw TafeGeneral
Frequently Asked Questions about Martin Craig
What company does Martin Craig work for?
Martin Craig works for Genezen Pty Ltd
What is Martin Craig's role at the current company?
Martin Craig's current role is Learning and Development, Training and Change Consultant.
What is Martin Craig's email address?
Martin Craig's email address is mx****@****ond.com
What schools did Martin Craig attend?
Martin Craig attended Nsw Tafe.
What skills is Martin Craig known for?
Martin Craig has skills like Olap, Cognos, Business Intelligence, Data Modeling, Dashboard, Sales Enablement, Business Intelligence Tools, Program Management, Requirements Gathering, Training, Strategy, Analysis.
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