Mike Matthews, Nbct Email & Phone Number

Wilmington, Delaware, United States

• Create and execute reading, math, science, social studies, and writing lessons based on Common Core standards for K-12 students
• Plan lessons with differentiation to take into account high number of students with exceptional needs in classroom
• Promote and participate in school-wide Positive Behavior Support (PBS) program
• Write, modify, and implement Individualized Education Programs for students with exceptional needs
• Study State and Federal laws to ensure necessary services are being provided to students
• Serve on school- and District-level committees as requested

Wilmington, Delaware, United States

• Administer coursework for Contemporary Global Issues and Senior Seminar courses
• Teach in-person, hybrid, and online classes as assigned
• Communicate with students on a regular basis to let them know of their progress in class
• Respond to and grade work in a timely and efficient manner
• Attend required and voluntary Wilmington University faculty training events and activities

Wilmington, Delaware, United States

• Organize and activate members to assist in election of pro-public-education candidates for school board, state legislature, and statewide office
• Maintain open communication with school board through monthly virtual and in-person coffees
• Keep Executive Board and Representative Council apprised of activities through monthly meetings
• Collaborate with state organization to ensure members activate to GOTV

Wilmington, Delaware, United States

• Represented the interests of the Red Clay Education Association on the District's finance committee
• Kept members of RCEA's Executive Board/Representative Council up-to-date on the District's financial situation

Dover, Delaware, United States

• Led the 13,000 members of Delaware's largest union
• Managed communications strategies and both internal outreach to members and external outreach to media and related community groups.
• Crafted messaging of Association based on surveying and outreach to members.
• Drafted editorials and responses on educational issues as they arose.
• Advocated at the state level to ensure members' salaries and benefits were protected
• Visited schools on a regular basis to get the pulse of our teachers, paraprofessionals, food service workers, secretaries, custodians, bus drivers and bus aides

Wilmington, Delaware, United States

• Assisted with the transition to a new RCEA President for one year, per by-laws
• Maintained relationships with building representatives to ensure smooth transition to new RCEA President
• Attended meetings with District administration at request of new president to ensure smooth transition

Wilmington, Delaware, United States

• Led the 1200 teacher and specialist members of the Red Clay Consolidated School District
• Managed communications strategies and both internal outreach to members and external outreach to media and related community groups.
• Crafted messaging of Association based on surveying and outreach to members.
• Drafted editorials and responses on educational issues as they arose.
• Led the monthly Executive Board and Representative Council meetings of the Association
• Served as liaison between the RCEA and the Delaware State Education Association

Wilmington, Delaware, United States

• Assisted members who needed help filing grievances when contract was broken
• Sat on committees and completed special projects at request of President

Wilmington, Delaware, United States

• Managed staffing for weekend call center, including implementing shift schedules, approving time off, and modifying lunch and break times
• Fostered positive, productive relationships among three call centers
• Produced reports verifying agent efficiency and call volumes
• Researched simple and complex concerns from Sales Coaches and Associates regarding scheduling and time-off issues
• Responded to real-time technical and systems issues affecting both Customers and Associates within the bank

Wilmington, Delaware, United States

• Accepted day-to-day positions to fill-in for absent teachers
• Provided support to administration as requested
• Taught lesson plans as provided by teachers
• Left feedback for teachers on how the day went

Wilmington, Delaware, United States

• Prepared students for the statewide standardized test, the DSTP

Wilmington, Delaware, United States

• Managed front- and back-of-the-house operations for small bakery/coffee shop in Wilmington, Del.

Wilmington, Delaware, United States

• Processed foreign and domestic medical, dental and vision claims
• Reviewed employer contract language
• Translated claims from over 75 languages into English
• Handled high-volume, Administrative Services Only (ASO) accounts with complex policies requiring research before claims adjudication
• Consistently scored above-average production and quality numbers, often ranking within the top producers in the organization
• Responded to Customer and Client emails and phone calls in a timely fashion

Wilmington, Delaware, United States

• Wrote columns and movie and music reviews for the Teen Page while in high school and college

Med, National Board Certified Teacher

Med, Elementary Education

Ba, Journalism

Diploma, Communications