Mike Matthews, Nbct Email & Phone Number

Wilmington, Delaware, United States

● Create and execute reading, math, science, social studies, and writing lessons based on Common Core standards for K-12 students● Plan lessons with differentiation to take into account high number of students with exceptional needs in classroom ● Promote and participate in school-wide Positive Behavior Support (PBS) program ● Write, modify, and implement Individualized Education Programs for students with exceptional needs● Study State and Federal laws to ensure necessary services are being provided to students ● Serve on school- and District-level committees as requested

Wilmington, Delaware, United States

● Administer coursework for Contemporary Global Issues and Senior Seminar courses● Teach in-person, hybrid, and online classes as assigned● Communicate with students on a regular basis to let them know of their progress in class● Respond to and grade work in a timely and efficient manner● Attend required and voluntary Wilmington University faculty training events and activities

Wilmington, Delaware, United States

● Organize and activate members to assist in election of pro-public-education candidates for school board, state legislature, and statewide office● Maintain open communication with school board through monthly virtual and in-person coffees● Keep Executive Board and Representative Council apprised of activities through monthly meetings● Collaborate with state organization to ensure members activate to GOTV

Wilmington, Delaware, United States

● Represented the interests of the Red Clay Education Association on the District's finance committee● Kept members of RCEA's Executive Board/Representative Council up-to-date on the District's financial situation

Dover, Delaware, United States

● Led the 13,000 members of Delaware's largest union● Managed communications strategies and both internal outreach to members and external outreach to media and related community groups. ● Crafted messaging of Association based on surveying and outreach to members. ● Drafted editorials and responses on educational issues as they arose. ● Advocated at the state level to ensure members' salaries and benefits were protected ● Visited schools on a regular basis to get the pulse of our teachers, paraprofessionals, food service workers, secretaries, custodians, bus drivers and bus aides ● Led the 27-member Executive Board at monthly meetings and led the 200+ member Annual Representative Assembly ● Participated in trainings and meetings with the National Education Association as required ● Worked with the Executive Director to ensure programs for members were executed without issue ● Developed relationships with legislators and community organizations to ensure the best public schools for students

Wilmington, Delaware, United States

● Assisted with the transition to a new RCEA President for one year, per by-laws● Maintained relationships with building representatives to ensure smooth transition to new RCEA President● Attended meetings with District administration at request of new president to ensure smooth transition

Wilmington, Delaware, United States

● Led the 1200 teacher and specialist members of the Red Clay Consolidated School District ● Managed communications strategies and both internal outreach to members and external outreach to media and related community groups. ● Crafted messaging of Association based on surveying and outreach to members. ● Drafted editorials and responses on educational issues as they arose. ● Led the monthly Executive Board and Representative Council meetings of the Association ● Served as liaison between the RCEA and the Delaware State Education Association ● Represented RCEA when testifying on legislation in the General Assembly ● Represented members during 48-hour meetings and grievances ● Maintained productive relationships with District administrators and Board members

Wilmington, Delaware, United States

● Assisted members who needed help filing grievances when contract was broken● Sat on committees and completed special projects at request of President

Wilmington, Delaware, United States

● Managed staffing for weekend call center, including implementing shift schedules, approving time off, and modifying lunch and break times ● Fostered positive, productive relationships among three call centers ● Produced reports verifying agent efficiency and call volumes ● Researched simple and complex concerns from Sales Coaches and Associates regarding scheduling and time-off issues ● Responded to real-time technical and systems issues affecting both Customers and Associates within the bank

Wilmington, Delaware, United States

● Accepted day-to-day positions to fill-in for absent teachers● Provided support to administration as requested● Taught lesson plans as provided by teachers● Left feedback for teachers on how the day went

Wilmington, Delaware, United States

● Prepared students for the statewide standardized test, the DSTP

Wilmington, Delaware, United States

● Managed front- and back-of-the-house operations for small bakery/coffee shop in Wilmington, Del.

Wilmington, Delaware, United States

● Processed foreign and domestic medical, dental and vision claims ● Reviewed employer contract language ● Translated claims from over 75 languages into English ● Handled high-volume, Administrative Services Only (ASO) accounts with complex policies requiring research before claims adjudication ● Consistently scored above-average production and quality numbers, often ranking within the top producers in the organization ● Responded to Customer and Client emails and phone calls in a timely fashion ● Scanned and indexed incoming claims ● Handled file retention system when required by management

Wilmington, Delaware, United States

● Wrote columns and movie and music reviews for the Teen Page while in high school and college

Med, National Board Certified Teacher

Med, Elementary Education

Ba, Journalism

Diploma, Communications