Mohamed Yassin Email & Phone Number

United Arab Emirates

United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Monitor accounts to identify outstanding debtsInvestigate historical data for each debt or billFind and contact clients to ask about their overdue paymentsTake actions to encourage timely debt paymentsProcess payments and refundsResolve billing and customer credit issuesUpdate account status records and collection effortsReport on collection activity and.

Dubai, United Arab Emirates

**Achieved my target for 2 years in a row**Serves customers by helping them select products.Drives sales through the engagement of customers, suggestive selling, and sharing product knowledge.Greets and receives customers in a welcoming manner.Responds to customer questions.Provides outstanding customer service.Documents sales by creating or updating.

Handle all daily tasks including the whole department email internal and external. Performing market research.Gathering and processing research data.Performing basic admin duties including printing, sending emails and ordering office supplies.Assisting and coordinating with the sales team.Assisting the Front Office team.Assisting with inventory.

Cairo Governorate, Egypt

Supporting the Operational Team by identifying process improvementsHandl daily tasks and communications throughout email Delivering training to maximize operational efficiency and delivery of a better customer serviceLeading all internal audits and analyzing metrics to determine the source of quality issuesDevise & implement action plans to improve.

Cairo, Egypt

Collecting data on consumers, competitors, and marketplace and consolidating information into actionable items, reports, and presentationsUnderstanding business objectives and designing surveys to discover prospective customers’ preferencesCompiling and analyzing statistical data using modern and traditional methods to collect it

Egypt

Customer service representative at Western Union USA.Solve customer problems through calls.Managing large amounts of inbound calls in a timely mannerFollowing call center “scripts” when handling different topicsIdentifying customers’ needs, clarify information, research every issue, and providing solutions.

Egypt

Assist Managers in Sales Strategy Development.Keep Informed of New Products and Services.Recruit, Train, and Coach the Sales Team.Delegate Tasks and Set Deadlines.Set Sales Targets and Motivate Sales Team.Prepare Sales Reports.Handle daily reports and emails on behalf of the whole team.

Egypt

Responsible for taking inbound calls for prospective customers, handling customer inquiries in a courteous and professional manner while providing the highest level of customer service.Provide responsive and competent telephone support to customers in the areas of problem-solving and handling customer inquiries. Delivering and exceeding customer-specified.

Egypt

Cairo, Egypt

Contacting potential or existing customers to inform them about a product or service using scripts.Answering questions about products or the company.Asking questions to understand customer requirements and close sales.Support of sales processes via phone calls to the customers.Introducing the organization's products or services to customers in order to.

Bachelor'S Degree, Foreign Languages And Literatures, General, Good

English and Spanish departments

Bachelor'S Degree, Language, 96%

Political Science And Government, V.Good

Activities and Societies: Training camp