Andrew is a seasoned HR professional and licensed Rapid Transformational Therapy® (RTT®) Practitioner with over 15 years of extensive international experience in the aviation and service industries. Currently serving as the Deputy Operations Lead of HR Services at Averis, a global business solutions and technology services provider, Andrew brings a wealth of expertise in aviation, customer experience, operational management and HR specifically in people and culture. In his current role, Andrew oversees critical HR functions and processes, ensuring seamless service delivery with a strong focus on customer satisfaction. He offers specialized recruitment consultancy services to both established and start-up airlines, utilizing his deep understanding of candidate experience, people development strategies, and effective interview coaching.Andrew also integrates his RTT® skills to support clients in overcoming personal and professional challenges such as stress, anxiety, and low self-esteem. Passionate about workplace transformation, digitalization, diversity, and inclusivity, he remains committed to continuous learning, improvement, and innovation within the aviation industry and beyond.