Myat Paing Thaw Email & Phone Number

Melbourne, Vic, Au

2 Tayolr, Moorabbin Vic 3189

POS System Management: Operated cash register and POS system efficiently, managing a high volume of approximately 60-80 customer transactions within 5 hours with accuracy and timeliness.Leadership: Provided comprehensive customer assistance, including resolving issues, processing financial transactions, and modifying product details, ensuring satisfaction, and enhancing the shopping experience.Communication: Delivered exceptional customer service by serving an estimated 100+ customers daily, actively listening to their needs and wants, resulting in a 10% increase in customer satisfaction ratings.Leadership: Implemented company standards and procedures to ensure adherence to the code of conduct for new employees, resulting in a reduction in customer complaints and a noticeable increase in overall customer satisfaction.

Moorabbin, Victoria, Australia

Interacted with customers to provide them with information aboutproducts and services in a friendly and efficient manner.Ensure that customers receive advice and assistance, paying attention totheir needs and wants.Give information and promote a wide range of products for customerenquires.Maintain the company's standards and procedures and adhere to thecode of conduct..Supervise temporary summer employees.

West Melbourne, Victoria, Australia

Leadership: Demonstrated strong leadership skills by effectively managing a team in a fast-paced cafe environment, fostering teamwork, and ensuring operational excellence.Problem-solving: Utilized excellent communication skills to have to liaise both customers and staff, resolving issues efficiently, and maintaining a positive atmosphere. Key Skill: Exhibited exceptional organizational abilities in overseeing daily operations, managing inventory, and implementing strategic initiatives to improve efficiency and customer satisfaction. Scheduling and Cost Optimization: Implemented a new scheduling system for staff that optimized labor costs by 10% while maintaining high service levels and reducing overtime expenses by $1,000 per month.

Melbourne, Victoria, Australia

Training: Supervised and trained front-of-house team members, implementing efficient workflows, and providing ongoing support to optimize performance and foster a positive work environment.Strategic Planning and Implementation: Collaborated with management to develop and implement strategies for improving operational efficiency and enhancing the overall dining experience.Customer Service: Successfully resolved customer inquiries, complaints, and issues in a timely and professional manner, contributing to customer retention and loyalty.

Australia

Facebook: Enhanced Facebook company profile and initiated a new Facebook outbound cold messaging campaign; resulted in a 50% increase in followers, 8 inbound call bookings, and an estimated $10k+ in new revenue.Email Campaigns: Designed and implemented an end-to-end email campaign (10-step sequence) to a list of 500 contacts; resulted in 3 inbound call bookings and an estimated $3,000 in new revenue within 4 weeks.Blog Writing: Carefully crafted 5 x 1,000+ word blog articles (SEO keyword-optimised); attracted 1,000 organic visitors.Copywriting: Re-wrote website copy to enhance booking conversion rate (page view to call booked) by an estimated 50%.Project Management: Led team of 6 to design and launch a brand new service offering; generated $5,000 in 2 months.

Bachelor'S Degree, Entrepreneurship/Entrepreneurial Studies

Diploma And Advanced Diploma Of Leadership & Management, Business Administration And Management, General