Mychal Kidd Email & Phone Number

United States

Contributes to a positive and supportive work environment.Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.Demonstrates ability to multi-task and manage own time. Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department. Self-motivated and able to work independently, as well as cooperatively within a team.Gives and receives feedback in a constructive manner.… Show more Contributes to a positive and supportive work environment.Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change.Demonstrates ability to multi-task and manage own time. Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department. Self-motivated and able to work independently, as well as cooperatively within a team.Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance.Understands and follows through on verbal and written directions.Speaks up. Shares ideas and feedback that contributes to success of store and company. Conserves company resources. Works in a manner consistent with company Vision, Mission and Values and sustainability program.Observes all company rules and policies.Performs other duties and tasks as assigned. Show less

Portland, Oregon Metropolitan Area

▪ Handle customer inquiries, complaints while providing information about the products and services.▪ Troubleshoot and resolve product issues and concerns▪ Document and update customer records based on interactions▪Develop and maintain a knowledge base of the evolving products and services

Portland, Oregon, United States

▪ Answered calls remotely concerning HR, payroll and benefit questions.▪ Worked with data systems such as EV5 and Oracle.▪ Worked with sensitive data such as employee SSNs.

Portland, Oregon Area

- Installed new camera systems on all order selection stations in Amazon Warehouse (Gresham).- Picked inventory from warehouse to ship orders to dealers national & international- Trained in the operation of the Order Selector equipment- Trained other employees in the day-to-day operations of the facility

Eugene, Oregon Area

- Distributed inventory onto displays & shelving after unloading products from grocery warehouse. - Analyzed sales trends to predict future needs of the inventory.- Created friendly and welcoming environment by maintaining positive attitude and keepingthe store clean.- Provided reliable customer service by identifying and locating products that met customerneeds.- Assisted customers with problem solving when they needed items that were not in stock.- Assisted in the… Show more - Distributed inventory onto displays & shelving after unloading products from grocery warehouse. - Analyzed sales trends to predict future needs of the inventory.- Created friendly and welcoming environment by maintaining positive attitude and keepingthe store clean.- Provided reliable customer service by identifying and locating products that met customerneeds.- Assisted customers with problem solving when they needed items that were not in stock.- Assisted in the tracking of inventory by updating loss reports for damaged or stolenmerchandise. Show less

Portland, Oregon Area

- Collaborated with team of video game testers to aid in the process of preparing xbox 360 gamefor certification.- Identified and thoroughly documented bugs using Microsoft Word, Excel, and Visual Studiosto ensure clear communication to programmers

Happy Valley, Or

-Listened carefully to customer needs and preferences in order to identify the right productoptions for each individual.-Maintained thorough knowledge of product availability and placed orders for merchandise asneeded.-Marked-down items going on sale or clearance to ensure clear pricing.

Milwaukie, Or

- Managed a variety of tasks including supervision of employees, communication with vendors,and customer service to ensure smooth operation of store.- Accounted for cash in the store daily and made deposits.- Resolved customer complaints with the goals of adhering to company policies while satisfyingcustomer.- Traveled to other 7-Eleven locations as part of team of corporate consultants to help managerscomply with company policies by advising about store layout… Show more - Managed a variety of tasks including supervision of employees, communication with vendors,and customer service to ensure smooth operation of store.- Accounted for cash in the store daily and made deposits.- Resolved customer complaints with the goals of adhering to company policies while satisfyingcustomer.- Traveled to other 7-Eleven locations as part of team of corporate consultants to help managerscomply with company policies by advising about store layout, inventory, and use ofequipment.- Analyzed sales trends to predict future needs of the inventory. Show less

Bachelor Of Arts, Cinema Studies

Activities and Societies: Alpha Phi Omega Sergeant-at-Arms for Alpha Phi Omega, 2011-2012

Associates Of Arts Oregon Transfer Degree, Associates Of Arts Oregon Transfer Degree