I’m a creative and innovative individual, diversity and inclusion mentor, who has immense respect for fellow-human I meet regardless of your Race, gender, religion, sexuality, job title or other traits that serve to divide rather than unite humanity. I face each day with great strength, optimism, and determination to achieve.I'm experienced in providing excellent customer service and automation of business processes through deployment of automation tools like workflow rules, Process builder, flow and apex, given businesses top-notch technology driven solutions.Since obtaining B.Tech as first degree from a reputable university. I have thrived to develop myself by earning masters in labour and industrial relation in 2015. I needed job experience hence securing a job in a financial institution in late 2004, where I rose to a career grade of assistant manager. I was so curious and believed that technology could handle most of the processes being handled manually in customer service delivery in the financial institution hence delving into information technology as Salesforce administrator and progressing to become salesforce advance administrator.I take full responsibility for my personal development and work hard whilst encouraging humor & laughter everywhere I lead. Teams I've led have always experienced low attrition & delivered sterling results as I purposefully create a humorous but productive environment. I'm particularly interested in workplace culture & seek to use my inherent and learned skills in culturally-rich firms to improve businesses in achieving efficiency in processes and high productivity that translate into high return on investment.I remain committed to working in organisations to reduce risk, wherein my loyalty, strong moral compass and integrity is valued as an asset; even as I continue to strive to look back and mentor fellow-humans who, like me, may have being challenged in getting the necessary assistants in learning when young - and thus may not recognize their inherent potential - yet crave opportunities such as I've been afforded in my career.
Listed skills include Management, Analytical Skills, Customer Satisfaction, Salesforce Lightning, and 8 others.
