My Ta, Pmp, Ccmp Email and Phone Number
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Resourceful, curious, effective communicator, with the ability to quickly pivot to achieve project success. Implementing solutions for complex problems through building collaborative relationships that aligns business strategy with leadership and stakeholders. + Successful implementation of company-wide and cross functional initiatives that are on schedule, in scope and within budget+ Change Management, create road map that achieve adoption of internal and external stakeholders+ Design communication plans to align VP, work-streams, and end users + Process improvement designs to support automation and introduced data analysis capabilities + Transforming teams to achieve high level success through mentoring and coaching skill+ Experience in portfolio project management for software, TQM, enterprise strategic initiatives, business process, business development, and change management
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Director Of Risk Operations And Strategy, North AmericaVisa Nov 2023 - PresentFoster City, California, Us
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Program Manager, North America RiskVisa May 2021 - Nov 2023Foster City, California, Us
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Project Specialist- Ers Strategic ProjectsAaa Northern California, Nevada & Utah Sep 2019 - May 2021Walnut Creek, Ca, UsBuilt partnerships with cross functional teams to engage and support strategic roadmaps for technology transformation, business expansion and process improvement. Responsible for designing project plan, change management plan, implementation and post implementation monitoring. Established and assured adherence to budgets, schedules, work plans, change management plan, and performance requirements. -
Project Specialist, Change Communications- Ers Strategic ProjectsAaa Northern California, Nevada & Utah Aug 2018 - Sep 2019Walnut Creek, Ca, UsResponsible for planning and executing key projects with an emphasis on communication and change management content and process. Established objectives, project plan, and engagement with resources throughout the organization.
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Underwriting Operations ManagerCse Insurance Group Sep 2016 - Jan 2018Walnut Creek, Ca, UsTransformed team culture, built reporting capabilities, designed audits using data, created automated process workflows to reduce inefficiencies. Championed complex cross-functional business process reengineering through analysis, mapping and optimization. Managed the daily operations of the underwriting teams. -
Business Systems AnalystCse Insurance Group Mar 2015 - Sep 2016Walnut Creek, Ca, UsIn an agile environment, researched, analyzed and documented requirements. Liaison between the business partners, technology team and vendors. Led meetings with cross-functional stakeholders. Performed unit testing in non-production environment.
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Territory Sales ManagerCse Insurance Group Jun 2014 - Mar 2015Walnut Creek, Ca, UsCustomer relationship management that drove sales production. Provided guidance to agents in identifying actionable steps to increase premium through training of products, system and market trends. Recruited and appointed new agencies in Northern California.
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Manager, OperationsMapfre Usa Aug 2010 - Dec 2012Managed the daily operations, which included overseeing the departments of Underwriting, Premium Accounts, Policy Processing, Customers Service, and Operations for three states – California, Oregon, and Arizona. Analyzed and determined key business drivers, trends, and operating metrics through translation of data into insights and executable strategies.
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Field Development Specialist, TrainingLiberty Mutual Insurance Sep 2008 - Aug 2010Boston, Ma, UsImplemented new hire onboarding training of systems, products, consultative sales and service techniques for sales and customer service representatives. Performed training gap analysis for seasoned staff. Collaborated with branch managers to develop training plans. -
Service ManagerLiberty Mutual Insurance Mar 2005 - Sep 2008Boston, Ma, UsManaged service and support staff in three sales offices in Northern California. Administered activities while facilitating the distribution of superior services through knowledge and understanding of the CSR and QA metrics.
My Ta, Pmp, Ccmp Skills
My Ta, Pmp, Ccmp Education Details
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Golden Gate UniversityBusiness Administration -
Uc Berkeley ExtensionBusiness Process Management
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San José State UniversitySocial Work
Frequently Asked Questions about My Ta, Pmp, Ccmp
What company does My Ta, Pmp, Ccmp work for?
My Ta, Pmp, Ccmp works for Visa
What is My Ta, Pmp, Ccmp's role at the current company?
My Ta, Pmp, Ccmp's current role is Director of Risk Operations and Strategy, North America.
What is My Ta, Pmp, Ccmp's email address?
My Ta, Pmp, Ccmp's email address is my****@****aol.com
What schools did My Ta, Pmp, Ccmp attend?
My Ta, Pmp, Ccmp attended Golden Gate University, Uc Berkeley Extension, San José State University.
What skills is My Ta, Pmp, Ccmp known for?
My Ta, Pmp, Ccmp has skills like Insurance, Leadership, Property And Casualty Insurance, Management, Call Centers, Coaching, Customer Service, Sales, Underwriting, Team Building, Customer Satisfaction, Claim.
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